FIS

Advancing the ways the world pays, banks and invests.

Implementation-Conversion Analyst II

Implementation SpecialistCustomer SuccessFull TimeRemoteTeam 10,001+Since 1968H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

4 days ago

Salary

Not specified

Data AnalysisData MappingSoftware TestingClient TrainingProject Documentation

Job Description

Job Description

We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?

About the role:

As an Implementation Conversion Analyst, you will work directly with clients to guide them through the transition to FIS systems. A day in the life includes analyzing client data and processes, creating data maps, validating conversion accuracy, and supporting clients through testing, training, and go‑live. You’ll serve as a trusted advisor, helping clients understand our products and ensuring a seamless, accurate conversion experience.

About the team:

You’ll join a collaborative, client‑focused team specializing in system conversions and product implementations for FIS. The team partners closely with clients, developers, product experts, and conversion specialists to ensure accurate data migrations and successful onboarding to FIS platforms.

What you will be doing:

  • Analyze client products, services, and operational requirements through structured information-gathering sessions to ensure proper configuration for FIS platforms.
  • Perform data analysis and product mapping; identify any customization needs and collaborate with programming teams.
  • Create detailed data maps and transaction workflows to define how all fields convert to FIS systems; refine through validation.
  • Test customized software and review conversion results with clients, ensuring accuracy and securing formal acceptance.
  • Document post‑conversion processes, forms, and reports; recommend new procedures as needed.
  • Validate data accuracy through reports, balancing, and test scripts; ensure conversion readiness by directing client testing and review activities.
  • Customize FIS software using authoring tools (e.g., modifying screens, fields, forms, products, and tables).
  • Provide ongoing expertise throughout the project, answer client questions, and guide system usage.
  • Deliver training, including train‑the‑trainer sessions, and support clients onsite during conversion and post‑conversion activities including reconciliation, error resolution, and client sign-off.
  • Perform additional responsibilities as required. 

What you bring:

  • Ability to translate client requirements into clear technical specifications.
  • Strong analytical, problem‑solving, communication, and documentation skills.
  • High attention to detail and comfort managing complex projects independently.
  • Bachelor’s degree in business or related field, or equivalent experience.
  • Experience in client‑facing or technical analysis roles.
  • Required work hours: Monday–Friday, 8–5 (or specify alternative).
  • Overtime required: Occasional, based on project milestones.
  • Weekends required: Rare, only during critical conversion windows.
  • Travel percentage: Typically low; varies by project needs.

Added Bonus if you have

  • Financial Institution accounting knowledge
  • Technical mapping or data conversion experience
  • Client relationship management expertise

What we offer you:

A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:

  • A voice in the future of fintech
  • Always-on learning and development
  • Collaborative work environment
  • Opportunities to give back
  • Competitive salary and benefits


FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $0.00 - $999,999,999.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here


For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Related Job Pages

More Implementation Specialist Jobs

Senior Pharmacy Implementation Manager

SmithRx

SmithRx is a tech-forward PBM committed to changing the way pharmacy benefits are managed.

Implementation Specialist4 days ago
Full TimeRemoteTeam 51-200Since 2018H1B No Sponsor

SmithRx is looking for a Senior Implementation Manager to join the company’s Customer Success team to support all core Implementation functions ensuring the high quality of the SmithRx product. As a Senior Implementation Manager, you have end-to-end accountability for the overall...

project managementclient relationship managementhealthcare industry knowledgepharmacy benefitsrequirements analysisbusiness process documentationcross-functional collaborationissue escalation resolutionmentoringpost-implementation reviewprocess improvementMicrosoft Officecommunication
United States

Manager, Pharmacy Implementation

SmithRx

SmithRx is a tech-forward PBM committed to changing the way pharmacy benefits are managed.

Implementation Specialist4 days ago
Full TimeRemoteTeam 51-200Since 2018H1B No Sponsor

The Customer Success organization helps SmithRx’s clients derive the full value of their PBM services. We build and manage effective relationships with customers’ operational leadership, communicating the value of our services in the context of customers’ business objectives with...

PBMHealthcareProject ManagementClient OnboardingProcess DocumentationTrainingTroubleshootingCross-functional CoordinationMicrosoft ExcelConsultative Selling
United States

Implementation Consultant

SCH SERVICES INC

Clinician Nexus enables health care organizations to build thriving clinician teams with industry-leading technology products, workforce and compensation analytics, and automated workflow solutions. Backed by extensive technical expertise and industry-leading data, we deliver innovative approaches to help clients plan, educate, and engage their clinical workforce at every stage of the lifecycle. We are committed to providing our clients with outstanding guidance and support as they work to shape the future of health care.

Implementation Specialist4 days ago
Full TimeRemote

The Implementation Consultant supports the commercialization of software products by assisting the business with new client implementations, which include application build, timeline and budget monitoring, end-user training, and stabilization check-ins. The Implementation Consult...

ExcelOracle BISmartSheetsNotionData ManagementAzureProject ManagementData Analysis
United States
Implementation Specialist5 days ago
Full TimeRemoteTeam 1,001-5,000

The role involves owning the end-to-end client implementation process, ensuring timely launches, error-free execution, and high client satisfaction by coordinating internal and external stakeholders. Responsibilities also include managing ongoing operational workflows critical for long-term client success, such as eligibility, billing, and data-sharing integrations.

Project managementClient relationship managementData integrationExcelCRMProcess improvement
United States
$74.2K - $134K / year