• Act in the role of Analyst for the product line activities, embodying the Core Values of the firm with equal responsibility and accountability to product line staff. • Actively contribute to work projects in the areas of: • Regulatory Research • Cost Report Preparation • Cost Report Workpaper Build Out • DSH • Bad Debts • Worksheet S-10 • IME/GME • Conduct customer engagements, per the engagement methodology, and within the designated time period. Inform Project Lead, Manager, or Director of any potential delays that would impact the ability to complete assigned tasks within the allotted time. • Must actively define need or problem, conduct research and analysis of data, to recommend solutions for customers. • Develop and maintain customer relationships that continue to produce revenues for the firm over time. Facilitate open lines of communication with active customers and keep project lead abreast of new issues as they develop. • Assist in the development of specific recommendations and conclusions for the customer. Conclusions should be objective, logical, and based on facts that have been collated and verified. • Identify, analyze and effectively address and resolve data challenges that impact operations or financial processes with the project lead, regardless of whether the problem originates in an area under direct or indirect control. • Maintain compliance standards for providing accurate information on all product line work, proposals, and customer activity. • Assist in the development of Public facing Marketing Materials, as well as product specific Customer targeting strategies and data. • Exhibit the critical problem-solving skills needed to include: • The ability to break down a significant problem into its root causes and then design solutions to address each of the root causes. • Ability to analyze complex provider issues and identify the appropriate regulatory impact. • Ability to manage multiple projects simultaneously to ensure that deadlines are met and product quality is maintained.