• Connect with new clients who are ready to begin marketing efforts during implementations. • Based on tiering structure, contact new clients and work with them to promote EBPP to their customers. • Conduct Teams trainings on online payment adoption best practices. • Communicate marketing strategy, campaign plans, and timelines clearly to clients. • Create and customize marketing materials for VIP clients as needed. • Follow up on client marketing activities and gather actionable feedback. • Drive adoption of online billing and payment services through consistent engagement. • Maintain knowledge of InvoiceCloud services and articulate value propositions effectively. • Track onboarding marketing activities and outcomes in Salesforce. • Partner with external vendors supporting marketing assets and creative execution. • Drive client behavior to promote online billing and payment adoption by payers. • Support the execution and optimization of paperless programs in partnership with the Customer Marketing Manager. • Manage paperless program email sends, including scheduling, execution, and opt-out management. • Collaborate with CSMs to help position and pitch paperless programs to existing customers. • Monitor performance of paperless initiatives and recommend adjustments based on results. • Ensure accuracy, compliance, and consistency across all paperless communications.