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Role Description

The Business Analyst will support the development and delivery of technical projects that improve the use of public health data to inform decision making. This role is aligned to the Workforce Acceleration Initiative (WAI), a federally funded CDC Foundation program aimed at helping the nation’s public health agencies by providing them with the technology and data experts they need to accelerate their information system improvements.

Working within the New Hampshire Department of Health and Human Services, Division of Public Health, the Business Analyst will serve as the primary liaison between public health programs and technical vendors for the DHHS Data Portal and EBI 2.0 initiatives. Responsibilities include:

• Eliciting and documenting business and functional requirements.
• Facilitating technical discussions and ensuring deliverables align with program objectives.
• Leading quality assurance efforts by developing test cases, conducting user acceptance testing, and monitoring vendor performance.
• Managing backlog, identifying and resolving project gaps, troubleshooting system issues, and supporting integration of public health data systems into the EBI platform.
• Collaborating with technical and non-technical teams to validate requirements, ensure accurate developer interpretation, support user training and change management, and drive alignment throughout system planning and implementation.

The Business Analyst will be hired by the CDC Foundation and assigned to the New Hampshire Department of Health and Human Services, Division of Public Health. This position is eligible for a fully remote work arrangement for U.S. based candidates.

Responsibilities

• Document business practices and workflows, identify opportunities for improvement, and support process improvement.
• Prioritize initiatives based on business needs and requirements.
• Effectively communicate insights and plans to cross-functional team members and management.
• Ensure solutions meet business needs and requirements; monitor service level agreements.
• Lead or participate in requirements gathering/JAD sessions.
• Define and document requirements and use cases.
• Develop comprehensive test cases at the application and multi-application levels.
• Work with user community, technical teams, and vendors to meet implementation timelines.
• Conduct and direct end-user testing responsibilities.
• Facilitate business/functional requirement review, approval, and sign-off sessions.
• Establish and support a robust data governance framework.
• Up to 10% domestic travel may be required.

Qualifications

• Bachelor’s degree in a technical field such as computer science, computer engineering, or related field required; MBA or other related advanced degree preferred.
• Minimum of 5 years of related experience in systems analysis.
• Broad-based knowledge of scientific business environments.
• Experience writing Use Cases to document requirements.
• Knowledge of data visualization tools (PowerBI, Tableau, and Visio).
• Experience collaborating with a multi-disciplinary team.
• Knowledge and experience with project management methodologies.
• Experienced in change management and risk management principles.
• Experience using data to make decisions.
• Demonstrated experience developing and maintaining working relationships.
• Strong understanding of technical concepts and legacy systems.
• Knowledge of user experience design and user research principles.
• Ability to analyze functions and operations to create effective solutions.
• Outstanding interpersonal and teamwork skills.
• Experience working in a virtual environment with remote partners and teams.
• Proficiency in Microsoft Office.

Job Highlights

• Location: Remote, must be based in the United States; up to 10% domestic travel may be required.
• Salary Range: $76,500-$108,650 per year, plus benefits.
• Position Type: Grant funded, limited-term opportunity.
• Position End Date: June 30, 2027.

Special Notes

• This role is involved in a dynamic public health program; roles and responsibilities are subject to change.
• All qualified applicants will receive consideration for employment without discrimination.
• The CDC Foundation is a smoke-free environment.
• Relocation expenses are not included.