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Role Description

This is an independent professional position as a Government Operations Consultant I, investigating housing discrimination complaints and ensuring compliance with fair housing laws.

• Gather and analyze evidence, conduct interviews and fact-finding sessions, and prepare investigative reports, determinations, and conciliation agreements.
• Maintain accurate case records in HEMS and the agency’s case management system.
• Support team success by mentoring staff, assisting with onboarding, identifying process improvements, and reviewing conciliation agreements for compliance.
• Conduct investigative and conciliation activities across the agency’s jurisdiction, providing guidance to the public on housing discrimination and helping individuals file or amend complaints.
• Participate in outreach and education efforts to raise awareness of fair housing laws and promote equitable housing practices.

Qualifications

• Minimum: Five years of experience in legal or paralegal work, investigative work, human relations, human resources, regulatory inspections, social work, personnel, education, counseling, affirmative action (AA), equal employment opportunity (EEO), or in working in the juvenile or adult criminal justice system.
• A bachelor’s degree and one year of experience as described above.
• Preferred: Experience conducting fact-finding interviews with members of the public gathering information.
• Experience writing detailed, analytical reports or analyses.
• Experience dealing with and analyzing large amounts of documentation.

Requirements

• Knowledge of basic investigations techniques, rules of evidence, court procedures and requirements.
• Skilled in using logic and reasoning.
• Skilled in utilizing techniques of active listening.
• Ability to conduct fact-finding interviews and take statements.
• Ability to use deductive reasoning.
• Ability to analyze information and determine its validity.
• Ability to write accurate investigation reports and present detailed verbal presentations.
• Ability to maintain strict confidentiality.
• Ability to make independent decisions.
• Ability to communicate effectively both verbally and in writing.
• Ability to establish and maintain a productive working relationship with others.

Benefits

• Annual and Sick Leave benefits
• Nine paid holidays and one Personal Holiday each year
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options
• Retirement plan options, including employer contributions
• Flexible Spending Accounts
• Tuition waivers
• And more!