• Ensure the availability, reliability, and performance of a high-traffic Java-based application in a distributed environment. • Troubleshoot and resolve complex issues in production and non-production environments. • Participate in both pre- and post-deployment performance testing and monitoring efforts to improve application performance. • Optimize Java application performance, ensuring efficient resource utilization and scaling. • Deploy and manage the Grafana stack (Grafana, Prometheus, Loki) to provide real-time monitoring, logging, and alerting. • Implement and refine observability strategies to enhance application and infrastructure visibility. • Create and maintain dashboards, alerts, and logs for comprehensive monitoring of system health and performance. • Support the operations team’s incident response efforts, conduct post-mortems, and identify root causes of issues to prevent recurrence. • Document and share lessons learned from incidents, contributing to a culture of continuous improvement. • Work closely with developers, architects, and other engineers to design and implement solutions that improve application reliability. • Collaborate closely with DevOps and NOC teams to support the application platform. • Communicate SRE practices and principles to technical and non-technical stakeholders. • Provide feedback and insights on application performance, potential improvements, and observability metrics.