• Collaborate with project and customer team members to meet timelines and goals through hands-on technical execution. • Contribute to project documentation, including deployment guides, automation runbooks, and ticket/bug management. • Mentor customer teams by providing practical, hands-on guidance and sharing best practices for building and operating robust container platforms. • Execute the adoption of automation techniques and DevOps processes to improve infrastructure uptime and time-to-market. • Troubleshoot and resolve complex technical challenges related to platform networking, storage, and application integration. • Implement solutions using cloud technologies, design principles, integration points, and automation methods.