Empowering people to take control of health
Sr Business Systems Analyst- eComm
Location
United States
Posted
7 days ago
Salary
$91.4K - $152K / year
Job Description
The Company
Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.
We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.
Meet the team:
The Sr. Business Systems Analyst role will function as the IT liaison for business priorities within the Commercial and Tech Support team, leading the feature development and delivery for the team’s business partners. This will be accomplished by delivering prioritized and refined pieces of work for the agile team, ensuring quality and business value of finished work in line with business roadmap goals/timeline, obtained through close collaboration with business stakeholders. Additionally, will help to enhance and standardize team processes and manage system deployments to be repeatable and customizable, to support future market expansion implemented by the team.
Where you come in:
- You manage relationships with business partners and ensure delivery of IT features that meet the goals and objectives of the organization.
- You take ownership within the team for support of Commercial and Tech Support portfolio features and collaborate with other analysts within the team.
- You can assist in the planning, design, development, of new Enterprise Application implementations and projects and enhancements.
- You will interact directly with business users and IT team members to gather requirements which will be used to provide an optimal solution for business needs.
- You will work independently or as a team and display the ability to juggle multiple tasks/assignments
- You create and maintain documentation on interfaces, jobs, schemas, standard operating procedures, and work instructions pertaining to data, data movement, systems, and databases.
- You review stories to ensure requirements are clearly understood and aligned to program guiding principles.
- You can troubleshoot incidents, fulfilling support requests, and ensure the overall health of Commercial and Tech Support Team managed applications (Ecom/MDA/MDA Support Form/Stelobot/etc.).
- You can develop clear and concise documentation.
What makes you successful:
- You have IT business capabilities ownership experience
- You have the ability to work effectively with on-shore/off-shore team environment.
- You utilize strong analytical, problem-solving and communication skills.
- You demonstrated understanding of customer service processes, operations and procedures.
- You are familiar with Agile (Scrum) project management methodologies.
- You have prior experience working in regulated industry (Medical Device or Pharmacy).
- You have experience creating Development User Stories.
What you’ll get:
- A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community.
- A full and comprehensive benefits program.
- Growth opportunities on a global scale.
- Access to career development through in-house learning programs and/or qualified tuition reimbursement.
- An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.
Travel Required:
- 5-15%
Experience and Education Requirements:
- Typically requires a Bachelor’s degree in a technical discipline, and a minimum of 5-8 years related experience or Master’s degree and 2-5 years equivalent industry experience or a PhD and 0-2 years experience.
Remote Workplace: Your location will be a home office; you are not required to live within commuting distance of your assigned Dexcom site (typically 75 miles/120km). If you reside within commuting distance of a Dexcom site (typically 75 miles/120km) a hybrid working environment may be available. Ask about our Flex workplace option.
Please note: The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Dexcom’s AAP may be viewed upon request by contacting Talent Acquisition at talentacquisition@dexcom.com.
If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Dexcom Talent Acquisition at talentacquisition@dexcom.com.
Meritain, an Aetna Company, creates and publishes the Machine-Readable Files on behalf of Dexcom. To link to the Machine-Readable Files, please click on the URL provided: https://health1.meritain.com/app/public/#/one/insurerCode=MERITAIN_I&brandCode=MERITAINOVER/machine-readable-transparency-in-coverage?reportingEntityType=TPA_19874&lock=true
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.
Salary:
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