We create honest financial products that improve lives.
Operations Enablement Lead
Location
United States
Posted
5 days ago
Salary
$102K - $155K / year
Job Description
Job Requirements
- 5+ years of experience in program management or product operations, preferably within large-scale or global operations.
- Proven track record of setting strategy and delivering measurable impact across efficiency, compliance, and customer experience.
- Expertise in Lean Six Sigma, project/program management, and change management (Black Belt, PMP, or Prosci certification preferred).
- Experience implementing and scaling knowledge management and training (Salesforce, Confluence, LMS platforms, or AI-driven knowledge tools).
- Strong background in regulated industries (financial services, fintech, or consumer lending highly preferred).
- Exceptional influence and communication skills, with the ability to engage executives, coach teams, and align diverse stakeholders.
- Analytical and data-driven mindset, with a focus on measurable outcomes and continuous improvement.
- Comfort operating in ambiguous, high-growth environments with a builder’s mindset.
- Global perspective with experience supporting vendor/partner operations and distributed teams.
- Willingness to travel up to 20–30% to support global sites and vendor partners.
Benefits
- Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
- Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
- Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
- ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount
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