• Design and evolve reliability architecture for distributed and cloud-hosted systems. • Define and implement SRE best practices, including SLIs, SLOs, error budgets, and capacity planning. • Partner with platform and application teams to design systems for reliability, scalability, and operability. • Identify and mitigate systemic reliability risks across infrastructure and services. • Lead incident response processes including on-call rotations, escalation, and post-incident reviews. • Conduct root cause analysis for complex production incidents and drive long-term improvements. • Improve operational readiness through runbooks, automation, and resilience testing. • Reduce operational toil through tooling, automation, and process improvements. • Design and maintain observability systems for metrics, logging, tracing, and alerting. • Ensure services and data pipelines are observable, debuggable, and performant in production. • Drive performance analysis and tuning across infrastructure and service layers. • Build automation to improve system reliability, deployment safety, and recovery processes. • Partner with DevOps and Cloud Platform teams on CI/CD reliability, rollout strategies, and safe deployment patterns. • Support and improve Kubernetes-based environments and containerized workloads. • Collaborate with security teams to ensure secure and resilient system design. • Participate in disaster recovery planning and testing. • Maintain strong operational practices around access control, secrets management, and change management.