Job Description:

Title: AI Engineer
Location: USA - Remote
Reports to: Managing Director - AI Solutions Engineering
Vacancy: This is a new position
 

The Role:

You will design, build, and operate production-grade Generative AI solutions that power our products and analytical solutions. You will work across data, models, and applications to deliver reliable AI workflows, integrating large language models with modern data and analytics environments. You will own initiatives end-to-end, including architecture, experimentation, deployment, monitoring, and continuous improvement.

The Impact You Will Have in This Role:

You will shape how we apply Generative AI to high-value business problems by building systems that measurably improve customer experience, operational efficiency, and decision quality. You will raise the quality bar for production AI by setting standards for design, safety, evaluation, and operational readiness. You will mentor other engineers and partner with product, data science, and business stakeholders to translate ambiguity into scalable AI capabilities across multiple products and use cases.

What You’ll Be Doing in This Role:

• Lead the design and implementation of Generative AI services and Agentic workflows that support multiple product features or teams.

• Integrate LLMs into applications using modern frameworks, working with APIs or internal model endpoints. Implement telemetry, observability, fallbacks, and cost/latency controls.

• Work across data environments to ingest, transform, and serve data for AI use cases, designing practical schemas and retrieval strategies that generalize across environments.

• Design and run experiments to compare prompts, models, and configurations; build evaluation flows to measure relevance, safety, robustness, and business impact.

• Collaborate with product, data science, design, and domain experts to clarify requirements, break down initiatives into technical plans, and deliver roadmap commitments.

• Contribute to and lead code reviews, architecture discussions, documentation, and shared templates/libraries that improve velocity and consistency.

• Monitor AI systems in production, participate in incident response, and drive systemic improvements to quality, safety, reliability, and performance.

• Partner with security, legal, and compliance to ensure data privacy, responsible AI practices, and regulatory alignment.

Qualifications of This Role:

• Degree in Computer Science, Data Science, Software Engineering or related field.

• At least 8yrs of professional experience with a Bachelor’s degree or 6 yrs with a Graduate degree

• 1-year experience in Generative AI technologies (included in the overall professional experience), or 1-2 relevant certifications.

• Logical, practical, and innovative problem-solving skills. Can turn ambiguity into architecture, milestones, and explicit tradeoffs.

• Strong customer-facing communication: able to lead technical discussions, write clear technical documents, and explain solutions to technical and non-technical audiences.

• Shipped and operated LLM-enabled features in production, including evaluation, monitoring, and iteration.

• Working knowledge of Generative AI quality and safety practices.

• Experience building data-intensive systems end-to-end.

• Data engineering fundamentals: ingestion/transforms, maintainable schemas, and retrieval/feature pipelines for analytics and AI.

• Strong Python and SQL. Experience integrating services via APIs. TypeScript or other strongly typed language experience is a plus. The ability to learn new tools quickly is required.

• Hands-on experience with at least one modern data/analytics platform (e.g., Databricks, Snowflake, Palantir Foundry) and the ability to quickly adapt patterns across other environments.

• Ownership mindset with high standards for production readiness and customer outcomes.

• Automotive domain knowledge is a plus, not required.

• Able to travel as needed for customer and internal collaboration.

The Hiring Manager Says:  

An ideal candidate might find joy in problem solving and discovering novel ways to achieve an outcome. You will be designing and implementing thoughtful and robust technical solutions, with some autonomy to be creative in the approach. Don’t expect a step-by-step how-to guide but do expect to collaborate with other competent and experienced people to find solutions.

This position has a starting salary range of $120,000 to $145,000 USD per year. This is the range we reasonably and in good faith expect to pay for the role at the time of posting. An employee’s pay within the range is determined by a number of factors, including relevant skills, education, qualifications, experience, performance, business or organizational needs, and geographic location.

Company Mission

J.D. Power is clear about what we do to ensure our success into the future. We unite industry leading data and insights with world-class technology to solve our clients’ toughest challenges.

Our Values

We POWER Our Customer's Success

We are Innovative, Collaborative and Grounded in Data

We Make Things Easy

We Get It Done

We Start with Trust & Prove it Everyday

J.D. Power is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. 

Should you require accommodations during the recruitment and selection process, please reach out to tarecruitment@jdpa.com. 

J.D. Power does not disclose your personal data to unauthorized third parties. However, as a global corporation consisting of multiple affiliated companies in various countries, J.D. Power has international sites and J.D. Power uses resources located throughout the world. J.D. Power may from time to time also use third parties to act on J.D. Power’s behalf. You agree to the fact that to the extent necessary your personal data may be transferred and/or disclosed to any company within J.D. Power group of companies as well as to third parties acting on J.D. Power’s behalf, including also transfers to servers and databases outside the country where you provided J.D. Power with your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and in the United States of America. If you are a California or United Kingdom resident, additional disclosures about the information we collect and how we use that information can be found by clicking here.

To all recruitment agencies: J.D. Power does not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes.