• Collaborate directly with environmental customers in the industrial/municipal industries during their implementation journey, helping them achieve success with our water data software • Configure both cloud-based and on-premise solutions based on well-documented requirements • Analyze and map customer workflows to standard product features • Use tools like Excel and SQL to ensure accurate data preparation and system setup • Perform quality checks, troubleshoot configurations, and support go-live and post-launch success • Contribute to ongoing process improvements to deliver an even better customer experience