• Provide and manage pre-sales technical support for the technical sales process of Keeper products • Work closely with the sales team to identify customer opportunities and understand their business needs • Communicate with Brazilian Portuguese, Spanish, and English speaking customers, both verbally and in writing • Conduct product demonstrations and technical presentations remotely, at customer locations, or on-site at a Keeper facility • Collaborate with product development and engineering teams to stay updated on product features, enhancements, and updates • Address technical questions, concerns, and objections during the sales process to ensure customer confidence and satisfaction • Act as a technical advisor to customers, helping them understand how our solutions can solve their business challenges and achieve their goals • Stay informed about industry trends, competitive landscape, and emerging technologies relevant to the business • Analyze complex multivariate problems and use a systematic approach to gain quick resolution, often under pressure • Works on issues that affect design/selling success or address future concepts, products or technologies • Establish relationships and engage with the technical personnel to identify opportunities and sell Keeper Security products and services • Ensure accurate and timely activity, issue updates in Salesforce and report to management • Create and deliver technical product presentations and/or training sessions to channel partners and customers • Participates as part of a sales team to achieve or exceed revenue targets • Contribute to the execution of company objectives to achieve goals in creative and effective ways • Ability to travel to and from customer meetings (locally and nationally) & rent and/or operate a vehicle on behalf of the company