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Role Description

The Director, Campus Implementations, is responsible for leading the successful start-up of new campuses, academic programs, and enterprise-level initiatives within the higher education portfolio. This position oversees the full lifecycle of implementation activities, including planning, coordination, and execution, to ensure operational readiness, regulatory compliance, and alignment with institutional goals. The Director serves as the primary liaison for cross-functional teams, providing leadership, guidance, and accountability to achieve on-time, compliant, and high-quality launches.

Responsibilities

• Develop and manage start-up plans, timelines, and budgets for new campuses and academic programs
• Coordinate with cross-functional teams to meet start-up requirements on schedule
• Lead implementation meetings to track progress, resolve issues, and escalate as needed
• Serve as liaison between leadership and start-up teams, providing updates on progress and risks
• Identify and mitigate risks that could affect scope, schedule, or quality
• Partner with talent acquisition to ensure timely hiring and onboarding of key roles
• Oversee purchasing and delivery of equipment, supplies, furniture, and fixtures
• Conduct on-site visits to verify readiness, train leaders, and ensure standards are met
• Ensure compliance with state, federal, and accreditation requirements
• Create standardized processes, tools, and reporting for future launches
• Evaluate post-launch performance and apply lessons learned
• Other duties as assigned

Qualifications

• Bachelor’s degree in Education, Business Administration, or related field (required)
• Minimum 10 years of experience in project management, operations, or implementation leadership (required)
• Experience in higher education (required)

Skills

• Independently manage complex tasks and projects
• Coach and mentor junior team members
• Analyze problems, evaluate alternatives, and implement effective solutions
• Present ideas in a compelling and structured format to diverse audiences
• Demonstrate refined listening skills and emotional intelligence
• Facilitate training sessions and cross-functional meetings
• Drive consistent results in a fast-paced environment
• Leverage enterprise-level tools and systems to streamline processes
• Create new and better ways for the organization to succeed
• Develop people to achieve their goals and support organizational success
• Navigate complex policies, processes, and organizational dynamics with ease
• Operate effectively in uncertainty and ambiguity
• Work independently, escalating complex or high-impact issues
• Drive innovation to improve organizational success
• Develop others to achieve individual and organizational goals
• Navigate complex organizational dynamics with confidence
• Perform effectively amid uncertainty and ambiguity

Standard Abilities

• Able and willing to communicate, think, learn, and reason
• Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks
• Safely ambulate and/or maneuver when on-site at Company locations
• Demonstrate and utilize active listening, inductive reasoning, information ordering and category flexibility
• Ability to use good judgment, problem-solving and decision-making skills
• Ability to maintain confidentiality and manage sensitive information with discretion
• Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously
• Ability to gain, understand and apply information and data as it relates essential functions of the position
• Ability to foster long-term relationships with stakeholders

Abilities

• Rarely (up to 20% of work day) ability to travel to worksites
• Use fine and large motor skills to operate a motor vehicle
• Use hearing and sight (both near and far vision) to operate a motor vehicle

Work Environment

Work is performed indoors in a climate-controlled environment when on site at assigned company location. Employees must be able to safely ambulate when on company premises. This position is designated as Remote. Employees must meet minimum technical standards for eligibility and participation. Overnight and/or Local travel required (up to 50%). This position is designated at an annual salary range of $95-125k.

Benefits

• Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses
• Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible)
• Retirement Matching: 50% match on the first 6% of your contributions after 90 days
• Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby
• Competitive Insurance: Health, vision, and dental coverage for you and your dependents
• Pet Insurance: Competitive coverage for your furry family members through ASPCA
• Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment