Destination Knot

Destination Knot is a full-service travel planning company that provides clients with expertly curated vacation experiences. From luxury resorts and cruises to family getaways and romantic escapes, we specialize in simplifying the planning process and delivering exceptional service at every stage of the journey.

Work From Home | Resort Coordinator – Remote

Customer Success ManagerCustomer SuccessFull TimeRemoteTeam 11-50

Location

United States

Posted

6 days ago

Salary

$30K - $65K / year

Customer ServiceCRMBooking SystemsRemote Work ToolsCommunication

Job Description

Job Title:

All-Inclusive Resort Coordinator – Remote


About Us

We are a planning and hospitality company that specializes in unforgettable resort vacations. From romantic escapes to group retreats, we work closely with clients to match them with the perfect all-inclusive resort experience—handling the details so they can focus on making memories.


Position Overview:

We are seeking an organized, personable, and service-driven All-Inclusive Resort Coordinator to join our remote team. This role involves assisting clients with planning and booking resort vacations tailored to their needs, while delivering top-tier service throughout the process. Ideal candidates enjoy helping others, are detail-oriented, and thrive in a virtual, client-facing environment.


Key Responsibilities:

Consult with clients to understand their vacation preferences, travel dates, and budget

Recommend all-inclusive resorts that best match client needs and expectations

Research resort options, amenities, and promotions using approved booking tools

Coordinate and manage reservations, ensuring accuracy and timely communication

Assist with special requests, itinerary changes, and follow-up support

Maintain accurate client records and manage booking documentation

Stay updated on popular resort destinations, seasonal promotions, and hospitality trends


Qualifications:

Previous experience in hospitality, booking coordination, or customer service is a plus

Strong communication and relationship-building skills

Detail-oriented with the ability to manage multiple client needs simultaneously

Tech-savvy and comfortable using booking platforms and digital tools

Self-motivated and dependable with the ability to work independently in a remote setting

Must be 18 years or older with access to a computer and stable internet connection

Passion for vacation planning and delivering exceptional service


What We Offer:

Fully remote work flexibility

Ongoing training and professional development

Access to industry tools, resources, and resort networks

Incentive opportunities based on performance

Supportive team culture and growth potential

Travel perks and destination learning experiences


Work Environment:

This is a remote position with flexible scheduling. It’s ideal for someone who thrives in a virtual setting, enjoys planning resort getaways, and values excellent client care.

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$30,000 - $65,000 a year
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