Caesars Entertainment is a public gaming corporation previously known as Harrah’s Entertainment. Caesar’s Entertainment is the fourth largest gaming company

Digital Product Owner II

Product ManagerProduct ManagerFull TimeRemoteCompany Site

Location

United States

Posted

47 days ago

Salary

Not specified

Bachelor Degree5 yrs expEnglishAWS

Job Description

• Develop and deliver Caesars Entertainment AI Powered Customer Care experiences • Collaborate with leadership, stakeholders, and your team to define and build a shared understanding of Features/Epics, Customer Journey Maps, User Story Maps, User Stories, and Wireframes • Be accountable for the successful launch of digital product capabilities from ideation through implementation • Ensure teams adhere to the consistent application of design and code libraries for efficient and scalable development • Collaborate in the Lean Product Management community of practice • Manage product launches and rollouts, ensuring success and alignment with business objectives • Develop and maintain product documentation, including user guides, release notes, training documentation, and specifications • Line Manager for the technical product team consisting of Engineers, system administrators, and a Scrum master

Job Requirements

Minimum of 5-7 years in a digital product, design, or engineering role, within an agile team
Certified Scrum Product Owner certification (CSPO®)
Bachelor’s degree
Experience working in teams/organizations that bring high quality digital products to market
Demonstrable portfolio of products and customer journeys in market
Excellent written and verbal communication skills, including the ability to effectively present complex information clearly and appropriately handle sensitive information
Demonstrated ability to adapt to changing business priorities
Deep curiosity in emerging digital trends and ability to translate into friction-less customer experiences
Proactive work ethic
Experience with Amazon Web Services, primarily AWS Connect, Bedrock, and Pinpoint, or similar CRM Service platforms.
Experience with Atlassian® Application Lifecycle Management tools (Jira®, Confluence®, etc.)
Experience with Generative Chat, Conversational Chat, and/or chatbot platforms.
Prior programming experience and an understanding of the technical complexities of software development