• Account management of 300-400 customers in an assigned geographic territory • Inspire customer loyalty and accountable for Telemedicine utilization growth • Identify new Telemedicine and Web PAC opportunities for referral to the Veterinary Imaging Consultant • Monitor Web PAC study counts to identify subscription tier upgrade opportunities • Provide end-to-end subject matter expertise to our customer base • Support existing customer base over the phone or video conferencing • Responsible for case submissions and account management for Radiology, Cardiology, Web PACS tier upgrades, Dental attachments • Deliver on quarterly goals, inspiring account revenue growth • Provide accurate and up-to-date sales forecasts to sales leaders • Negotiate price, case volumes, and terms and conditions • Maintain Salesforce with timely and accurate profiles, notes, and opportunity information • Create and maintain strategic relationships that gain loyalty and develop a strong understanding of accounts' core business objectives • Develop strategic internal partnerships across multiple lines of business • Work in close partnership with Sales and Marketing Leaders to create and implement short and long-term strategies to help meet sales goals and revenue objectives • Prepare general reports and other account planning information that summarizes work activities and sales results for your assigned book of business • Prepare various analyses as needed to highlight issues and resolve questions • Engage and play an active role in working with Sales Leaders and Line of Business to further develop best practices in how we sell, market, onboard and support our customers