• Increase profitable sales in Eastern U.S geographies • Service/develop customers with emphasis on major and target accounts • Research and disposition customer problems and complaints • Define and educate potential customers on company functions and capabilities • Monitor and report industry trends to company management • Develop a market plan for territory with quantifiable goals • Schedule and perform sales calls and/or visits • Conduct training sessions on product and services with customers and business unit employees • Monitor customer forecasts and usage to help inside sales maintain inventory levels • Continually increase knowledge of company products, services and procedures