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Role Description

We are seeking a full-time Associate Program Manager (Contractor) to provide critical operational and executional support across Airtable’s Digital Programs portfolio. This role will act as a force multiplier for the team—owning day-to-day program operations so senior program managers can focus on strategy, experimentation, and scaling AI adoption. This contractor role is highly cross-functional and execution-oriented, ideal for someone who thrives in fast-moving environments, enjoys operational ownership, and wants exposure to AI education, community, and customer enablement at scale.

What you'll do

• Program Operations & Execution
  • Manage course uploads, updates, and LMS administration for Airtable Academy
  • Coordinate publishing workflows for the Airtable Effect, our Digital Programs monthly newsletter
  • Support rolling cohorts of the AI Incubator bootcamp program
  • Maintain the front-end experiences for Academy and Community, publishing page updates and updating promotions
• Community & Support Operations
  • Assist with post engagement, community moderation, and spam monitoring
  • Work with internal teams for coordinating and publishing program communications and announcements
  • Manage the inbox of our Digital Programs email alias and the routing of inbound requests
  • Oversee both our internal support channels and support ticket integrations related to digital programs
• Advocacy & Enablement Support
  • Coordinate advocacy workflows, including mission creation, contributor tracking, and swag fulfillment
  • Support external collaborators and program participants with operational needs
  • Maintain clean handoffs between Community, Marketing, Support, and Education teams
• Analytics & Cross-Functional Collaboration
  • Partner with Marketing Ops and Analytics teams for basic reporting and data hygiene
  • Help track participation, engagement, and program health metrics
  • Support ad hoc analysis to inform program improvements and capacity planning

Qualifications

• Highly organized and execution-focused, with strong attention to detail
• Comfortable managing multiple workstreams and shifting priorities
• Clear communicator who collaborates well across teams
• Excited by AI, education, and community—even if you’re early in your career
• Experienced with program coordination, operations, or project support (SaaS experience a plus)

Requirements

• Duration: 6-months, with potential to extend
• Start Date: ASAP
• Work Schedule: 40 hr / week
• Location: Remote (United States)

Benefits

• Compensation awarded to successful candidates will vary based on their work location, relevant skills and experience.
• For all work locations including remote, the hourly rate for this role is: $60 — $80 USD