Paradigm is an accountable specialty care management organization focused on improving the lives of people with complex injuries and diagnoses. The company has been a pioneer in value-based care since 1991 and has an exceptional track record of generating the very best outcomes for patients, payers, and providers. Deep clinical expertise is the foundation for every part of Paradigm’s business: risk-based clinical solutions, case management, specialty networks, home health, shared decision support, and payment integrity programs.

 

We’re proud to be recognized—again!  For the fourth year in a row, we’ve been certified by Great Place to Work®, and for the third consecutive year, we’ve earned a spot on Fortune's Best Workplaces in Health Care™ list. These honors reflect our unwavering commitment to fostering a positive, inclusive, and employee-centric culture where people thrive.

 

Watch this short video for a brief introduction to Paradigm.

 

We are seeking a full-time, remote DevOps Engineer II. The DevOps Engineer II is responsible for designing, implementing, and supporting secure, scalable CI/CD pipelines across Azure and AWS environments. This role is hands on and execution focused, partnering closely with senior engineers, application development, and infrastructure teams to improve deployment reliability, security, and operational efficiency.

 

The ideal candidate is a self-starter who takes ownership of delivery, proactively identifies improvement opportunities, and is comfortable working with minimal supervision in a collaborative environment. Occasional after-hours support for scheduled production releases is required.

 

RESPONSIBILITIES:  

 

• Design, implement, and maintain CI/CD pipelines using Azure DevOps and AWS
• Build multi‑stage pipelines supporting build, test, security scanning, and deployment
• Implement DevSecOps practices, including secure access management and credential handling
• Integrate logging, metrics, and alerting into delivery workflows
• Troubleshoot CI/CD and cloud infrastructure issues in cross‑functional teams
• Identify and implement automation opportunities across DevOps and ITSM processes
• Provide Tier 2 production support during business hours and limited off‑hours releases

QUALIFICATIONS:

Education

• Bachelor’s degree in Computer Science, Information Systems, or a related field, or equivalent practical experience.

Experience

• 4+ years of experience supporting CI/CD pipelines and Git‑based workflows, including multi‑stage build and deployment pipelines, in Azure DevOps (primary) and AWS (secondary)
• 2+ years working with Infrastructure as Code (Terraform preferred)
• 2+ years of experience working with containerized workloads and Kubernetes
• 2+ years of experience supporting or developing production applications in a mid‑ to large‑scale environment
• Experience supporting secure, repeatable SDLC processes, including release and deployment automation
• Ability to troubleshoot delivery and infrastructure issues in a cross‑functional team environment

Technology and Concepts – a successful candidate will have familiarity with some or all of the technologies and concepts used in our current environment, including but not limited to:

• DevOps & CI/CD

• Secrets management, IAM, and least‑privilege access
• Failure handling, rollback strategies, and pipeline notifications

• Cloud Platforms & Infrastructure

• Microsoft Azure and Amazon Web Services (AWS)
• Cloud networking fundamentals (virtual networks, routing, load balancing, DNS, etc)

• Scripting & Automations

• Bash or PowerShell
• Azure CLI
• kubectl

Desired Skills

• Azure Bicep or AWS CloudFormation
• Experience with observability and application security tooling
• GitHub repository and pull request management
• Familiarity with GitHub Copilot tooling

Professional Competencies

• Intermediate knowledge of:
• Solution development
• Systems analysis and design
• Programming and testing methodologies
• Release and deployment management
• Demonstrated ability to work effectively in a matrixed, cross‑functional environment
• Strong problem‑solving and decision‑making skills, with the ability to manage multiple initiatives simultaneously
• Effective communication, organizational, and execution skills, both written and verbal
• Demonstrated ownership mindset and ability to work independently while collaborating across teams
• Strong commitment to continuous improvement and ongoing learning as technologies and job requirements evolve

 

Paradigm Benefits:

 

• Health and wellness– We want our people to be and stay healthy, so we offer PPO, HDHP, and HMO health insurance options with Cigna and Kaiser (CA employees only).
• Financial incentives – Paradigm’s financial benefits help prepare you for the future: competitive salaries, 401(k) matching contributions, employer-paid life and disability insurance, flexible spending and commuter accounts, and employer-matched HSA contributions.
• Vacation - We believe strongly that work-life balance is good for you and for our company. Our paid time off and personal holiday programs give you the flexibility you need to live your life to the fullest.
• Volunteer time– We want our employees to engage with and give back to their communities in meaningful ways.  Full and part-time employees receive one paid day per calendar year.
• Learning and development: One of Paradigm’s core values is expertise, so we encourage our employees to continually learn and grow. We support this in a variety of ways, including our new Learning Excellence at Paradigm (LEAP) program.

 

Paradigm believes that fostering a diverse and inclusive workplace is central to our mission of helping more people and transforming lives. We’re striving to build a culture that better reflects the society we live in and empowers our team to deliver the highest levels of compassion and care to those we serve. For us, achieving this goal requires a workforce that respectfully embraces differences and commits to positive change, creating an environment where everyone is able to bring their whole self to work.

 

Paradigm complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Leave Management at leave.management@paradigmcorp.com.  

 

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

 

As a contractor with the State of Wisconsin, Paradigm complies with Wisconsin Contract Compliance Law (§16.765). Poster link: Contract Compliance Law Poster

 

 

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