Helpdesk Service Technician

IT SupportIT SupportFull TimeRemote

Location

United States

Posted

11 days ago

Salary

Not specified

WindowsHardware TroubleshootingSoftware InstallationNetworking

Job Description

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

This is a remote position.

  • Responds to, analyzes and resolves tier 1 and tier 2 computer hardware, software, telecommunications, mobile device and other IT related service requests for the companies.
  • Provides application software installation and testing for standard desktop applications.
  • Provides application software installation for business unit applications.
  • Occasional travel to various company locations is required.
  • Occasional work on nights and weekends is required.

Qualifications

  • Associates Degree in Computer Science or related field preferred.
  • Minimum 1 year work experience and/or training in providing end user service of Microsoft Windows based desktop hardware, software and networking required.
  • An Equivalent combination of education and job-related experience will be considered.

Requirements

  • Any additional education/experience requirements.

Benefits

  • Health insurance
  • Dental insurance
  • 401(k)
  • Paid time off
  • Vision insurance

Job Requirements

  • Associates Degree in Computer Science or related field preferred.
  • Minimum 1 year work experience and/or training in providing end user service of Microsoft Windows based desktop hardware, software and networking required.
  • An Equivalent combination of education and job-related experience will be considered.
  • Any additional education/experience requirements.

Benefits

  • Health insurance
  • Dental insurance
  • 401(k)
  • Paid time off
  • Vision insurance

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