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Role Description

Vision IT is seeking a Systems Engineer – Operations & Maintenance (O&M) to support the 2026 Census Test (26CT) Technical Integration Program at the U.S. Census Bureau. This program plays a critical role in preparing the operational and technical infrastructure for the 2030 Decennial Census.

In this role, you will ensure the reliability, scalability, and operational readiness of critical systems that support distributed field operations, mobile communication, cloud-based analytics, ticketing systems, and enterprise data environments. You will also support integration testing, operational monitoring, and maintenance.

• Support integration, monitoring, and O&M of 26CT technology systems, including distributed field operations, mobile communications, large-scale data analytics, ticketing systems, Enterprise Data Lake, and AWS cloud services.
• Conduct gap analyses and risk assessments to ensure systems meet operational requirements.
• Identify, document, and support defect resolution according to operational and testing schedules.
• Plan and execute testing activities to validate interoperability, scalability, and performance under realistic conditions.
• Troubleshoot issues across field operations, mobile technology, cloud analytics, and supporting platforms.
• Participate in daily, weekly, and ad-hoc operational meetings, including incident response coordination and executive briefings.
• Document system configurations, process modifications, and optimizations.
• Record and author Lessons Learned to inform improvements for future Census operations.
• Maintain meeting notes, operational documentation, and technical reports.
• Support offboarding and transition documentation at the conclusion of project phases.

Qualifications

• Bachelor's degree from an accredited college or university (Computer Science, Engineering, or related field preferred).
• 5+ years of experience supporting projects involving:
  • Cloud architecture and cloud-based systems (preferably AWS)
  • Mobility platforms and field operations systems
  • Enterprise applications or distributed technology environments
• Proven experience in troubleshooting technical systems and resolving operational issues.
• Experience working in consulting, government, or public sector environments.
• U.S. Citizenship with the ability to obtain a Public Trust clearance.

Preferred Qualifications

• Advanced degree in Computer Science, Engineering, or related discipline.
• Experience supporting the U.S. Census Bureau or federal statistical programs.
• Current or recent Census Bureau clearance.
• Relevant certifications (e.g., AWS, ServiceNow, Cisco, PMP).

Knowledge, Skills & Abilities

• Knowledge of Agile and Scrum project management methodologies.
• Knowledge of large-scale distributed systems and cloud environments.
• Knowledge of operational monitoring, testing processes, and incident response workflows.
• Skills in excellent technical writing and documentation capabilities.
• Strong troubleshooting and analytical skills.
• Effective collaboration and communication with cross-functional teams and stakeholders.
• Ability to adapt to changing priorities and operational requirements.
• Ability to solve complex technical challenges creatively.
• Ability to work independently while supporting collaborative team environments.

Working Environment

• Primarily remote/home office, with potential work at government facilities as required.
• Standard schedule: Monday–Friday, with occasional evening or weekend work for critical deadlines.
• Extensive computer and secure network use; prolonged screen time and data entry may be required.
• Independent work with collaboration across Vision IT teams, subcontractors, and government stakeholders.
• Occasional travel for meetings, training, or project activities.

Why Join Vision IT

• Vision IT values our people and fosters a professional, collaborative, and growth-oriented environment.
• Employees are empowered to contribute to high-impact federal initiatives, supported by professional development, competitive compensation, comprehensive benefits, and flexible work arrangements.
• Culture of mentorship and continued learning opportunities.
• Leadership invested in employee success and well-being.
• Opportunities for skill development, certifications, and career advancement.
• Collaboration and shared success are core to our environment.

Benefits

• Comprehensive medical, dental, and vision coverage.
• Life and disability insurance, including short-term and long-term protection.
• Flexible spending accounts and employee assistance programs.
• Competitive 401(k) plan with company contributions.
• Identity theft protection and additional supplemental benefits.

Equal Employment Opportunity

Vision IT provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, marital status, or any other protected characteristic.