Better is the first AI-native mortgage and home equity finance company, revolutionizing one of the largest financial markets in the world. We make home finance radically more transparent; using AI and proprietary technology to eliminate friction from the mortgage process through our industry-leading AI platform, Tinman®, and the first voice-based AI mortgage assistant, Betsy™. Our mission is simple: make homeownership cheaper, faster and more accessible by transforming how people buy and finance homes. We’ve funded over $110 billion in loans (more than any other fintech in the US!) Raised over $1.2 billion in equity capital to modernize the $15 trillion mortgage industry. Better’s propriety AI platform makes us an award-winning lender: Fintech Breakthrough Award 2025: Best Lending Innovation Yahoo! Finance (Jan 2025): Best Mortgage Lender for First-Time Homebuyers – Best for quick approval Yahoo! Finance (2025): Best Online Mortgage Lender Money Magazine (2025): Best for fast closing Forbes (2023): Best Online Mortgage Lender
Production Partner
Location
United States
Posted
6 days ago
Salary
Not specified
Job Description
Role Description
This role involves partnering with mortgage advisors and the operations team to facilitate seamless communication and efficient workflow throughout the mortgage application process.
- Collaborate with loan officers, processors, and underwriters to facilitate seamless communication and efficient workflow throughout the mortgage production process.
- Ensure timely and accurate completion of tasks to meet production goals and deadlines.
- Serve as a liaison between clients and the production team, addressing inquiries, providing updates, and ensuring a positive client experience.
- Assist in gathering necessary documentation and information from clients to support loan applications.
- Conduct regular reviews of loan files to ensure accuracy, completeness, and compliance with regulatory requirements and company standards.
- Collaborate with the production team to address any identified issues promptly.
- Collaborate with management to implement strategies to enhance production efficiency.
- Participate in co-creation of strategies to enhance production efficiency.
Qualifications
- Strong attention to detail, organizational and communication skills.
- Strong analytical, judgement and managerial skills.
- Excellent verbal and written communication.
- Demonstrated ability to adapt to a rapidly changing federal and state regulatory environment.
- Ability to prioritize and meet deadlines.
- Strong interpersonal and teamwork skills and ability to influence through collaboration.
- Self-motivated, with a high level of personal energy and commitment.
- Minimum requirement includes a high school diploma or equivalent; additional coursework in finance or a related field is advantageous.
Benefits
- Day One Coverage – Your benefits begin on your first day, so you’re supported from the start.
- Nationwide Medical, Dental & Vision Coverage – Comprehensive plans that travel with you, wherever you are.
- Mental Health Support When You Need It – Immediate access to virtual therapy with licensed providers for you and your eligible dependents (ages 6+), with your first few visits covered at no cost!
- Health Savings Account (HSA) – Includes an employer contribution to help you plan for healthcare expenses.
- Employer-Funded Dependent Care FSA – Support for childcare and/or dependent care costs.
- Disability & Life Insurance – Provided at no additional cost to give you added peace of mind.
- Flexible PTO – Time off when you need it, so you can recharge and focus on what matters most.
- Extra Perks & Discounts – Including pet insurance, savings programs, and more to support life beyond work.
Company Description
Better is the first AI-native mortgage and home equity finance company, revolutionizing one of the largest financial markets in the world. We make home finance radically more transparent; using AI and proprietary technology to eliminate friction from the mortgage process through our industry-leading AI platform, Tinman®, and the first voice-based AI mortgage assistant, Betsy™. Our mission is simple: make homeownership cheaper, faster and more accessible by transforming how people buy and finance homes.
- We’ve funded over $110 billion in loans (more than any other fintech in the US!)
- Raised over $1.2 billion in equity capital to modernize the $15 trillion mortgage industry.
- Better’s propriety AI platform makes us an award-winning lender:
- Fintech Breakthrough Award 2025: Best Lending Innovation
- Yahoo! Finance (Jan 2025): Best Mortgage Lender for First-Time Homebuyers – Best for quick approval
- Yahoo! Finance (2025): Best Online Mortgage Lender
- Money Magazine (2025): Best for fast closing
- Forbes (2023): Best Online Mortgage Lender
Job Requirements
- Strong attention to detail, organizational and communication skills.
- Strong analytical, judgement and managerial skills.
- Excellent verbal and written communication.
- Demonstrated ability to adapt to a rapidly changing federal and state regulatory environment.
- Ability to prioritize and meet deadlines.
- Strong interpersonal and teamwork skills and ability to influence through collaboration.
- Self-motivated, with a high level of personal energy and commitment.
- Minimum requirement includes a high school diploma or equivalent; additional coursework in finance or a related field is advantageous.
Benefits
- Day One Coverage – Your benefits begin on your first day, so you’re supported from the start.
- Nationwide Medical, Dental & Vision Coverage – Comprehensive plans that travel with you, wherever you are.
- Mental Health Support When You Need It – Immediate access to virtual therapy with licensed providers for you and your eligible dependents (ages 6+), with your first few visits covered at no cost!
- Health Savings Account (HSA) – Includes an employer contribution to help you plan for healthcare expenses.
- Employer-Funded Dependent Care FSA – Support for childcare and/or dependent care costs.
- Disability & Life Insurance – Provided at no additional cost to give you added peace of mind.
- Flexible PTO – Time off when you need it, so you can recharge and focus on what matters most.
- Extra Perks & Discounts – Including pet insurance, savings programs, and more to support life beyond work.
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