• Lead platform-level design strategy in close partnership with Product and Engineering, defining success metrics and ensuring work ladders up to long-term company goals. • Design foundational concepts, patterns, and frameworks that enable scalability, flexibility, and extensibility across Boulevard’s ecosystem. • Help evolve the platform to support: • Upmarket customers with more complex workflows, permissions, and operational needs. • Multi-location businesses, balancing centralized control with local flexibility. • International expansion, including localization, regional requirements, and scalable global patterns. • Translate highly complex technical and system-level problems into clear, intuitive, and trustworthy user experiences. • Partner closely with engineers to guide implementation, ensuring design intent is preserved in production. • Act as a design leader and multiplier — raising the quality bar, influencing peers, and contributing to design culture, standards, and best practices. • Collaborate with other designers to evolve Boulevard’s design system to support platform complexity and future growth. • Explore and help define how Boulevard can be at the forefront of leveraging AI to enhance the BLVD experience — from internal tooling to customer-facing workflows — with a strong focus on trust, clarity, and real customer value.