Fusion Risk Management is recognized as the most innovative and fastest growing provider of cloud-based enterprise software for business continuity risk management, IT disaster recovery and crisis management. Fusion is transforming the industry and has been named a leader in Gartner's Magic Quadrant for Business Continuity Management software.
Senior Implementation Consultant
Location
United States
Posted
7 days ago
Salary
$100K - $115K / year
Job Description
Fusion's Implementation Consultant II is a key client facing role within our Customer Team. Implementation Consultants are highly sought after for their knowledge of Salesforce, the Fusion Framework ®, and our clients. Our mission is to enable our clients to get the most out of our software, through a positive project experience. Implementation Consultants will work within large and small teams and work with various clients in different scales of complexity. We rely on our Senior Implementation Consultants to help the clients understand our platform as well as delivering project scope to a high standard.
Key Responsibilities:
- Support the end-to-end delivery of Fusion projects, implementing cloud-based software on the Force.com platform
- Follow Fusion's project methodology and tools to drive our teams and our clients to successful outcomes
- Learn industry basics and the functional solutions of the Fusion Framework ®
- Hands-on configuration using Force.com and Fusion tools
- Lead and support other technical tasks including testing, documentation, environment migrations, and user story management
- Lead general project activities including attending meetings, taking notes, and giving demonstrations
- Consistently and effectively communicate with internal stakeholders and client teams
- Achieve technical certifications throughout your career at Fusion (e.g. Salesforce App Builder, Salesforce Administrator, and others)
- Leverage AI tools to enhance efficiency, problem-solving, and innovation in your daily work.
- Document and share AI use cases and best practices to support continuous learning and elevate team performance.
Knowledge, Skills, and Abilities:
- Ability to learn new skills with the support of your manager and via self-paced training courses
- Ability to work on multiple projects simultaneously
- Collaborative approach working with teams of varying sizes and clients in different industries
- Professional written, verbal, and presentation skills
- Tools: Jira, MS Office Suite, Salesforce CRM, Force.com platform, Gearset
- Familiarity with AI tools and a willingness to incorporate them into day-to-day work to improve efficiency and effectiveness.
Qualifications (Education and Experience)
- 2-5 years of experience working with external clients on technology projects
- Bachelor's degree or higher in Information Systems, Business Administration, Computer Science, or a related discipline preferred
- Salesforce Business Analyst Certification
Milestones for the First Six Months
In one month, you will:
- Complete all HR-related onboarding requirements
- Participate in Fusion New Hire Bootcamp and Industry trainings
- Start project work (assignment or shadow)
In three months, you will:
- Demonstrate consistent use of Fusion tools and procedures
- Begin project work with small to medium cases with manager support
- Start to work with project manager to contribute and collaborate on larger project scopes
- Start delivering system demos to clients with assistance
In six months, you will:
- Lead system demos to clients with support from your team
- Be able to communicate technical information to clients
- Begin to build rapport with clients
- Independently drive the successful completion of assigned work
Compensation & Benefits:
The annual base salary range for this position is $100,000-$115,000, depending on the candidate's experience, qualifications, and relevant skill set. The position is also eligible for an annual bonus. In addition, Fusion offers a comprehensive suite of employee benefits including but not limited to medical, dental, vision, and a 401(k) plan.
Disclaimers:
Fusion is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, pregnancy, military service or discharge status, genetic information, sex, sexual orientation, gender identity, or national origin. Nothing in this job posting should be construed as an offer or guarantee of employment.
Benefits
- 401(K), 401(K) matching, Commuter benefits, Company equity, Company-sponsored outings, Continuing education stipend, Customized development tracks, Dedicated diversity and inclusion staff, Dental insurance, Disability insurance, Diversity manifesto, Volunteer in local community, Family medical leave, Fitness stipend, Flexible Spending Account (FSA), Flexible work schedule, Generous parental leave, Generous PTO, Company-sponsored happy hours, Health insurance, Job training & conferences, Open door policy, Life insurance, Charitable contribution matching, Mentorship program, Paid volunteer time, Online course subscriptions available, Open office floor plan, Paid holidays, Paid industry certifications, Paid sick days, Partners with nonprofits, Performance bonus, Pet insurance, Promote from within, Lunch and learns, Remote work program, Free snacks and drinks, Team based strategic planning, OKR operational model, Tuition reimbursement, Mandated unconscious bias training, Vision insurance, Wellness programs, Mental health benefits, Home-office stipend for remote employees, Diversity employee resource groups, Hiring practices that promote diversity, Employee resource groups, Employee-led culture committees, Quarterly engagement surveys, Hybrid work model, In-person revenue kickoff, Summer hours, President's club, Employee awards, Diversity recruitment program, Wellness days, Abortion travel benefits, Mother's room, Virtual coaching services, Flexible time off, Bereavement leave benefits
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