Practice Management Analyst I
Location
United States
Posted
8 days ago
Salary
Not specified
Job Description
Role Description
The Practice Management Analyst I is responsible for providing front-line support as a subject matter expert, providing configuration assistance, and workflow optimization for enterprise Practice Management and Billing systems, with a primary focus on clinical applications. This role supports day-to-day operations by making decisions around trending issues, managing and troubleshooting tickets, supporting testing and go-lives, and assisting end users to ensure stable, compliant, and efficient system usage across clinical and administrative teams.
- Provide Practice Management ticket decisions and execution, escalating when necessary.
- Troubleshoot issues as SME for end users.
- Monitor trending issues.
- Coordinate to onboard new services and locations.
- Assist Senior PM Analyst in special projects.
- Coordinate with Director Clinical Applications and other analysts as needed.
- Test changes made in certification system.
- Monitor production site for quality assurance.
- Document and log all system changes.
- Complete required trainings and mandatory training hours.
Qualifications
- 3+ years of supervisory experience in a similar role required.
- Healthcare or Revenue Cycle / Billing / Accounts Receivable experience required.
- ICD 10 and CPT coding experience required.
- Confident, professional demeanor and team player attitude a must.
- Patient insurance and benefit eligibility required.
- Month-end reporting experience required.
Requirements
- This role will be remote but will travel on average quarterly to corporate office (Greenville, SC) or as needed for projects.
Benefits
- Medical, Dental, and Vision Insurance
- PTO
- Variety of 401K options including a match program with no vesture period
- Annual Continuing Education Allowance (in related field)
- Life Insurance
- Short/Long Term Disability
- Paid maternity/paternity leave
- Mental Health day
- Calm subscription for all employees
Job Requirements
- 3+ years of supervisory experience in a similar role required.
- Healthcare or Revenue Cycle / Billing / Accounts Receivable experience required.
- ICD 10 and CPT coding experience required.
- Confident, professional demeanor and team player attitude a must.
- Patient insurance and benefit eligibility required.
- Month-end reporting experience required.
- This role will be remote but will travel on average quarterly to corporate office (Greenville, SC) or as needed for projects.
Benefits
- Medical, Dental, and Vision Insurance
- PTO
- Variety of 401K options including a match program with no vesture period
- Annual Continuing Education Allowance (in related field)
- Life Insurance
- Short/Long Term Disability
- Paid maternity/paternity leave
- Mental Health day
- Calm subscription for all employees
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