Builders of the most comprehensive drone management and collaboration platform on the market.

DSR Implementation Specialist – Contract

Implementation SpecialistCustomer SuccessContractRemoteTeam 11-50H1B No SponsorCompany Site LinkedIn

Location

United States

Posted

45 days ago

Salary

Not specified

EnglishFirewalls

Job Description

- Conduct comprehensive network infrastructure assessments with customer IT teams to ensure systems meet operational requirements. - Coordinate with customer IT departments on network change requests, ensuring proper configuration of routers, firewalls, and security protocols. - Validate Remote Operations Center (ROC) setup including computer hardware, PS5 controllers, network connectivity, and environmental requirements. - Identify and evaluate potential launch sites based on connectivity, line-of-sight, operational proximity, and safety requirements. - Conduct comprehensive site surveys including RF interference analysis, power availability assessment, and FAA airspace evaluation. - Test network connectivity at launch sites using remote controllers and coordinate installation. - Equipment procurement and installation. - System Integration and testing. - Training coordination and customer support. - Travel up to 40% of the time. - Always Help First.

Job Requirements

3-5 years in network administration, IT infrastructure, or systems integration roles.
2+ years of project management or technical coordination experience managing multiple concurrent projects.
Demonstrated expertise in firewall configuration, TCP/UDP protocols, IP whitelisting, and network troubleshooting.
Part 107 License
Experience with drone operations and understanding of FAA regulations.
Excellent problem-solving capabilities and systematic troubleshooting approach.
Strong communication skills: verbal, written, and presentation.
Ability to dive into technical details while maintaining strategic project oversight.
A low-ego, team-first mentality. You know when to get your hands dirty and when to lead through influence.
Extensive experience managing various stakeholders and building cross-functional relationships with customer IT teams, vendors, and internal teams.
Proven track record in a fast-paced and high-growth environment managing 3-5 concurrent implementations.
Strong influencer skills with ability to coordinate complex technical projects across multiple organizations.
Comfortable working with varying levels of technical expertise from executive leadership to network administrators.

Benefits

Competitive Base Pay
Medical, Dental, and Vision, including a medical plan with 100% employee covered premium
Company paid Life Insurance and Short Term Disability
Health Savings Account match
Medical FSA & Dependent Care Account
401(k) with company match
Work from home
Wellness benefits
Cell phone stipend
Paid Vacation Time
Paid Sick Time
Part 107 Pilot Training & License Paid