• Define and execute the product strategy and roadmap for the payments for all of Illumia’s gateway and acquiring services. • Prioritize features, enhancements, and product innovations based on business objectives, customer feedback, and market trends. • Align product development with business goals and regulatory requirements. • Own delivery of features and enhancements across payment workflows including authorization, settlement, reconciliation, refunds, fee handling, and error management. • Partner closely with Product Owners and Engineering to define scope, acceptance criteria, and sequencing. • Ensure solutions meet reliability, scalability, and compliance expectations. • Drive features from discovery through launch, validation, and iteration. • Develop and maintain strong working knowledge of core payment concepts (authorization, capture, settlement, declines, retries, batching, etc.). • Understand how internal systems and external payment partners (processors, acquirers, gateways) interact. • Clearly explain technical and payment concepts to both technical and non-technical stakeholders. • Support integration of new acquiring capabilities, payment methods, or partner services. • Understand and analyze operational payment metrics such as authorization rates, declines, error rates, latency, and Illumination failures. • Use data to identify issues, prioritize improvements, and inform delivery decisions. • Partner with Engineering and Operations to validate root causes and measure impact of changes. • Operate with working knowledge of PCI DSS, NACHA, card brand rules, and partner compliance requirements. • Identify and surface risks related to security, compliance, or operational exposure. • Partner with Risk, Compliance, and Legal teams to ensure issues are addressed early and appropriately. • Work day-to-day with Engineering, QA, and Operations to deliver payment capabilities. • Provide clear, regular updates on delivery status, risks, and outcomes to product leadership and project teams. • Tailor communication style and artifacts (written, visual, verbal) to technical and business audiences. • Engage with select customers and payment partners to gather feedback and validate needs. • Support QA and UAT activities to ensure functional correctness and operational readiness. • Participate in limited customer pilots and phased rollouts to validate changes before full release.