Building cutting-edge technology and data solutions for life insurance and annuities.

Technical Solutions Engineer

Solutions EngineerSolutions EngineerFull TimeRemoteTeam 51-200Since 2017H1B No SponsorCompany Site LinkedIn

Location

United States

Posted

44 days ago

Salary

$110K - $129.5K / year

Bachelor Degree2 yrs expEnglishPythonSDLCSQLType ScriptGo

Job Description

• Work jointly with external/internal engineers, product managers, customer experience, and account managers to assist in providing bug fixes and solutions as they arise with our products. • Work closely with internal Product Managers to coordinate bug fixes and enhancements while helping to guide the internal engineering teams to understand external partner limitations and issues as they crop up. • Maintain and build internal as well as customer-facing documentation (including but not limited to how-to and knowledge base articles). • Monitor FTK services on a fixed cadence to ensure our product is never in a state that renders it unusable to our partners and their customers.

Job Requirements

General knowledge of programming languages (Python, Go, TypeScript, etc.)
2+ years of full-stack professional software development experience (preferably Python, Go, or TypeScript)
Strong written and verbal communication skills, ability to explain complex technical issues to everyone from the super technical to layman’s terms.
Strong understanding of the SDLC life cycle
2+ years experience using, querying, and debugging (APIs, SQL, etc.)
Experience using a formal ticketing system such as Jira, Salesforce, ZenDesk, etc.
An excitement for technology and a desire to learn and adapt in an ever-changing market.
Atlassian suite experience (jira, confluence, salesforce, slack) is preferred.
Experience working on APIs and/or event-driven systems is a strong plus.

Benefits

Competitive salary and equity based on role
Policies and managers that support work/life balance, like our flexible paid time off and parental leave programs
100% paid-premium option for medical, dental, and vision insurance
Lifestyle stipend to support your physical, emotional, and financial wellbeing
Flexible work-from-home policy and open to remote
Remote and WFH options, as well as a beautiful, state-of-the-art office in Dallas’ Deep Ellum, for those who prefer an office setting
Employee-led diversity, equity, and inclusion initiatives