Care Coordinator, SNP – Bilingual: Vietnamese or Spanish

BilingualBilingualFull TimeRemoteTeam 501-1,000Since 2013H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

8 days ago

Salary

$41.5K - $62.2K / year

High School1 yr expExperience acceptedSpanishVietnameseEnglish

Job Description

• Conduct outreach to members to support referrals, authorizations, medication refills, provider appointments, and other care needs. • Complete tasks and assessments in the Case Management system for hospital and SNF discharges. • Collaborate with RN Case Managers to manage a panel of SNP members. • Monitor alerts for changes in condition, admissions, discharges, and diagnoses, and communicate updates. • Build trust with members, acting as a liaison and advocate for their care. • Document interactions and maintain accurate member records. • Support communication with providers, including faxing/mailing of documents and requesting medical records. • Attend interdisciplinary team meetings and participate in member case reviews. • Maintain confidentiality and meet all departmental deadlines.

Job Requirements

  • Bilingual in Spanish or Vietnamese (required)
  • Minimum 1 year of experience in a healthcare IPA setting
  • Minimum 1 year of experience with referrals and prior authorizations
  • High school diploma or GED (Bachelor’s degree preferred or 4 additional years of experience in lieu of degree)
  • Basic computer skills (Microsoft Outlook, Word, Excel); typing speed of 25+ WPM
  • Strong verbal and written communication skills
  • Organizational and time management skills with the ability to prioritize in a fast-paced environment
  • Familiarity with Medi-Cal and managed care plans

Benefits

  • Health insurance
  • Flexible working hours
  • Professional development opportunities

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