• Manages all functions of Accounts Receivable, including day-to-day functions as well as any journal entries, reporting, or reconciliations during month end close. • Process credit applications for customers requesting terms, including reaching out to references, reviewing Reimer reports, recommending a credit limit for approval to Controller, and updating customer record accordingly. • Gather and review resale certificates for customers and ensure customer record is set up in the system accordingly; monitor expiration dates of certificates to ensure there is always a valid copy on file. • Upload all customer payments (checks, ACH, wire, credit card, etc) into the system & apply to correct customer and invoice(s). • Collect prepayments from customers who don’t have terms and complete invoice application once orders are shipped. • Continually monitor and review open AR; send collections emails to customers for past due balances and escalate as needed. • Review orders on hold to determine if any are able to be released for shipment; work with sales team to ensure held orders are able to ship out in a timely manner. • Process manual upload of invoices into customer portals. • Process any customer credits not pertaining to returns (dealer financing, co-op, etc). • Maintain a good relationship with customers by responding to all inquiries in a timely manner and resolving any account discrepancies. • Post month end journal entries pertaining to AR (demo recon, financing accruals, etc). • Prepare month end AR reconciliation report. • Continually monitor processes and raise issues or suggestions to controller where improvements are needed. • Any ad hoc reporting or tasks as requested by controller or assistant controller. • Assist with special projects as needed.