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Role Description

Aetna is recruiting for a Senior Manager, National Partner Optimization, who will support the design and execution of strategic and operational processes to improve National Value Based Care (VBC) Partner relationships and performance within and across Primary Care and Specialty partner verticals. This individual will work collaboratively with Aetna business and functional teams to support the successful implementation and operations of strategic VBC initiatives to advance business goals.

• Develop and implement optimized processes and workflows to achieve team efficiency and/or capacity gains
• Launch engagement structures and facilitate collaborations with cross-functional Aetna and CVSH teams (e.g., related to partnership ideation, communications strategy, opportunity assessments, and issue management)
• Coordinate intake of National VBC Partnerships project proposals
• Manage special projects through to execution
• Ongoing management of reporting and dashboards to monitor, measure and socialize comprehensive performance results
• Draw connections to internal initiatives, business impacts, and metrics driving business performance
• Support the National VBC Partnerships team in engagements with other core Aetna and CVSH stakeholders (e.g., Aetna Member Services, CVSH Ventures, select Case Management areas)

You will make an impact by:

• Providing direct support to business leaders to coordinate strategic priorities within each workstream
• Organizing and tracking priorities, aligned with identified business value
• Driving work forward by tracking milestones, deliverables, and preparing presentations
• Escalating issues as they arise to National Partner Optimization leaders

Qualifications

• 5+ years of experience in program and process management within the healthcare payer or provider space
• Adept at execution and delivery (planning, delivering, and supporting) skills
• Familiarity with the Value Based Care provider space
• Experience working in a highly matrixed environment
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias

Preferred Qualifications

• Experience in assigned workstream area (Network, Medicare, Provider Operations, Service Operations, etc.)

Education

• Bachelor's degree/specialized training/relevant professional qualification.

Pay Range

The typical pay range for this role is: $82,940.00 - $182,549.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.

Benefits

• Affordable medical plan options
• 401(k) plan (including matching company contributions)
• Employee stock purchase plan
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility