• Provide first level IT support for ~150 employees (growing to 200+) • Own Mac and mobile device management using Jamf • Manage device lifecycle: onboarding, offboarding, inventory, replacements • Enforce endpoint security controls (disk encryption, OS updates, security tooling) • Partner with People Ops to deliver a smooth and secure employee experience • Own administration of cloud based SaaS applications • Manage identity, SSO, MFA, and access control via Google Workspace • Conduct regular access reviews and enforce least privilege principles • Execute and support SOC 2 Type II, HIPAA, and HITRUST compliance efforts • Maintain evidence, policies, and control documentation • Provide first-level support and troubleshooting for 9amHealth internal systems and applications