Kiva

Kiva is on a mission to expand financial access to help underserved communities thrive.

Social Media Contractor

Social Media ManagerSocial Media ManagerContractRemoteTeam 51-200Since 2005H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

10 days ago

Salary

$25 / hour

2 yrs expEnglish

Job Description

• Schedule approved content across Kiva’s social platforms using Sprout Social • Maintain a consistent post cadence of 2-3 posts per week for Instagram, 1-2 posts per week for Facebook • Ensure correct copy, tagging, formatting, links, and accessibility best practices (e.g., alt text) • Coordinate with the Creative team Project Manager to source evergreen assets • Monitor Sprout Smart Inbox daily for comments, messages, and mentions • Respond to routine inquiries and comments in alignment with brand voice and guidelines • Compile quarterly social performance reports across platforms • Track core metrics (reach, engagement, follower growth, CTR, top-performing posts)

Job Requirements

  • 2+ years of experience managing social media publishing and community engagement
  • Demonstrated experience contracting social media management for established brands (nonprofit or corporate)
  • Experience with Sprout Social or similar social management platforms
  • Strong attention to detail and operational consistency
  • Clear, professional written communication skills
  • Ability to triage and escalate issues appropriately
  • Comfortable working independently within a defined scope

Benefits

  • Pay is $25 an hour
  • An opportunity to improve real lives, solve hard problems, and change the world
  • Friendly, supportive, and adventurous environment with a team of engaged colleagues
  • Opportunities to connect with and learn from colleagues and partners around the world

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