*Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Want to help man's best friend? Join us in our journey to revolutionize their world! F ull-Time, Remote, Training begins Monda...

The Customer Care Representative acts as the frontline representative for MTM Health, primarily handling inbound calls from Members, Clients, and Facilities. Representatives are expected to manage 60 to 80 calls daily, with higher volumes anticipated on Mondays, with tasks increasing in complexity as skills develop.

This senior leadership role is responsible for building and scaling Company’s global renewal function, leading a centralized team to drive Net Revenue Retention (NRR) while maintaining pricing discipline and rigorous forecasting. The leader will own renewal outcomes across all segments, partner cross-functionally, and focus heavily on hiring, coaching, and developing the Contract Management organization.

The Entry Level Travel Advisor will assist clients with planning vacations and booking various travel arrangements such as resorts, cruises, flights, and hotels. Responsibilities include researching travel options, making reservations based on client preferences, and providing helpful travel information and recommendations.