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Role Description

This role involves working closely with the Veterans Coordinator and the Department of Financial Aid to engage and maintain both new and existing veteran students within the university.

• Answer veteran student inquiries with professionalism and excellence.
• Provide general information about eligibility and responsibilities regarding veteran’s benefits and financial aid programs.
• Maintain accurate and up-to-date veteran student files.
• Communicate clearly and effectively with applicants and staff.
• Coordinate interdepartmental activities through collaboration.
• Maintain confidentiality when working with students and staff.
• Ensure compliance with federal, state, accreditation, and institutional regulations.
• Assist veteran students in applying for benefits and funding.
• Input veteran student information into management systems.
• Outreach to veteran students for required documentation.
• Assist with debt management remittance and tuition breakdowns.
• Perform other general office/clerical duties as assigned.

Qualifications

• Must be a current/active college student using VA education benefits.
• Must be enrolled in college at least ¾ time.
• Must reside in the State of Arizona and live within a reasonable traveling distance from Bryan University located in Tempe, AZ.
• Proficient in MS Office Programs, including Excel.
• Strong interpersonal, communication, and writing skills.
• Strong critical thinking and problem-solving skills.
• Ability to manage multiple tasks in a collaborative environment.

Requirements

• Ability to work in a virtual environment using advanced software technology.
• Ability to sit for 6-8 hours.
• Ability to work up to 25 hours per week.
• Will be required to complete the VA form 22-8691 after the position is offered and be approved before starting.

Benefits

• Applicable State Minimum Wage (paid by the VA).
• Worksite supervisor will monitor timecards to help budget hours and report to VA for payment.