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Role Description

The Sales Development Representative’s primary goal is to generate interest in our product offering with companies that result in live and phone-based meetings for our Business Development Managers. This will be achieved through a combination of inbound and outbound efforts, targeted account outreach based on industry insights, thorough prospect communication, and personalized messaging.

This role requires persistence, creative problem solving and a proactive, ambitious approach to B2B selling. The Sales Development Representative should feel comfortable managing a high volume of leads at any given time and have sound judgment under pressure while maintaining a high level of customer service. The role requires meticulous attention to detail while ensuring effective use of time to meet SLAs.

Responsibilities Include, But Are Not Limited To:

• Lead Generation and Qualifying
  • Research and qualify marketing generated leads.
  • Research and qualify individually generated leads.
  • Plan and execute prospecting activities (utilizing outreach tools, SalesForce, cold calling, and email) to generate new sales opportunities.
  • Identify prospect's needs and suggest appropriate products/services.
  • Set up meetings or calls between (prospective) customers and sellers.
  • Record all activity and maintain database accuracy.
• Sales Support
  • Communicate with customers, making outbound calls to potential customers, and following up on leads.
  • Understand customers' needs and identify sales opportunities.
  • Build long-term trusting relationships with prospects to qualify leads as sales opportunities.
  • Answer potential customers' questions and send additional information by email.
  • Keep up with product and service information and updates to accurately describe features of products and services.
  • Achieve meeting targets.
  • Report on weekly, monthly, and quarterly results.

Qualifications

• 3 - 4 years Marketing or Sales related qualification, preferred
• 1 - 2 years sales development or account management experience in a B2B environment - preferably SAAS technologies; IT; or online education
• Ability to multitask, manage projects and work under pressure
• Excellent interpersonal and negotiation skills
• New business development experience would be beneficial
• Excellent verbal and written communication skills
• Basic data analysis skills

Benefits

• Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education.
• We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful.
• If you’re excited by the opportunity to provide millions of learners and counting with access to world-class higher education, then join us – and do work that makes a difference.
• We offer comprehensive benefits (unique per country) and excellent work/life balance.
• Full-time, U.S. benefits include:
  • Medical, dental, and vision coverage
  • Life insurance, disability, and 401(k) employer match
  • Free snacks and drinks in-office
  • Generous paid holidays and leave policies, including unlimited PTO
  • Additional time off benefits include: volunteer days, parental leave, and a company-wide winter break
• The anticipated base salary range for this role is ($49,000 - $55,000), with potential bonus eligibility.

Company Description

2U partners with the world's top universities and companies to develop and deliver education programs that accelerate careers and transform lives. Through partnerships with the world’s leading colleges, universities, and companies, 2U delivers thousands of online programs to millions of learners worldwide on edX, its global learning platform.