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Role Description

This role involves supporting a growing commercial construction company through business development and operational tasks.

• Conduct 25–35 outbound calls per day to prospective commercial clients
• Introduce company services and communicate value propositions effectively
• Identify and qualify decision-makers
• Schedule meetings for leadership (CEO and Director of Real Estate Operations)
• Track calls, notes, and follow-ups in HubSpot CRM
• Send follow-up emails and manage lead engagement
• Handle objections professionally and maintain consistent outreach
• Assist with outreach aligned with active marketing campaigns
• Follow up on marketing emails through outbound calls
• Send personalized follow-ups to warm leads
• Support contact list organization and campaign tracking
• Provide administrative support to the Project Coordinator
• Organize and maintain digital documentation and files
• Track receipts and assist with expense documentation
• Support basic bookkeeping processes (QuickBooks familiarity preferred)
• Maintain strong communication with internal teams during U.S. business hours

Qualifications

• 3+ years of experience in outbound sales, appointment setting, or phone-based sales roles
• Experience speaking with decision-makers or executives
• Strong objection-handling and communication skills
• Previous full-time remote work experience preferred
• Strong organizational and time-management skills
• Detail-oriented with ability to manage multiple tasks

Requirements

• Technical Skills: Microsoft Office / Google Workspace
• CRM experience (HubSpot preferred)
• Cloud storage platforms (Dropbox or similar)
• Basic knowledge of QuickBooks is a plus

Nice to Have

• Experience in commercial construction or contractor services
• Experience with Contractor Foreman or CompanyCam
• Experience supporting marketing campaigns or email outreach

Performance Expectations

• 25–35 outbound calls daily
• Consistent CRM documentation
• Meeting scheduling targets
• Timely follow-ups and lead tracking
• Strong responsiveness during U.S. working hours