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Role Description

We are seeking a Business Analytics Manager to play a critical role in driving insight, strategy, and decision-making across our multi-million-dollar eCommerce business. This is not a report-building or data handoff role. This position will own sales, operations, and pricing analytics end-to-end—transforming complex datasets into clear, actionable insights that directly influence revenue, profitability, and growth.

• Serve as a strategic analytics partner to sales, operations, and product leadership, influencing decisions that drive revenue growth, efficiency, and profitability
• Own sales/ops/pricing analytics end-to-end, from data extraction and validation through insight generation and executive-level recommendations
• Create insight-first dashboards and reports in Power BI that go beyond visualization to highlight trends, risks, and opportunities
• Independently identify and investigate performance changes using structured problem-solving approaches
• Translate complex analyses into clear, compelling narratives for senior, non-technical stakeholders
• Ensure data accuracy and integrity across multiple data sources, including analytics platforms, data warehouses, and CRM systems
• Act as a subject matter expert on sales and product data assets, enabling stakeholders to make better, faster decisions
• Support the evolution of analytics maturity across the organization by setting a high bar for rigor, insight, and impact
• Serve as lead analyst for business analytics, with potential to manage or mentor 2–3 analysts

Qualifications

• Bachelor’s degree in Math, Marketing, Statistics, Computer Science, Finance, Economics, Data Science, or a related field
• 3-5 years of hands-on experience analyzing sales, operations, and/or product data, with a track record of translating data into recommendations with revenue impact
• Proven experience delivering insights that directly influenced revenue, profitability, or growth decisions—not just operational efficiency or automation
• Strong SQL skills (2–3 years) for extracting, manipulating, and validating data
• Advanced experience with Power BI (or Tableau) for building insight-driven dashboards
• Demonstrated ability to communicate insights and recommendations to senior business leaders through clear, structured storytelling
• Lead the sales, operations, and product analytics functions day-to-day, mentoring analysts and managing 2–3 direct reports (coaching, prioritization, development, and quality standards)
• Comfortable working with ambiguity and minimal direction; proactively identifies what analyses are needed

Requirements

• Experience with pricing strategy and analytics

Company Description

At 360training, we’re more than an online training provider—we’re on a mission to empower people and organizations to thrive. As a fast-growing leader in online and live training across multiple industries, we deliver regulatory-approved training and certifications that power careers and businesses.

• Our culture is grounded in two values: Deliver Results and Do the Right Thing.
• We operate as a collaborative, performance-driven organization where data plays a critical role in shaping strategy and outcomes.