• Manage the design, development, delivery, measurement and reinforcement of learning and development actions focused on building tax technical knowledge and skills in client-facing professionals • Evaluate the impact and effectiveness of existing tax technical learning and development programs and methods and make enhancements to content and delivery methods as needed • Partner with tax service line stakeholders to develop and deploy a comprehensive tax technical learning and development curriculum across all levels • Engage tax service line stakeholders in development tactics and actions, including needs assessment and measurements of impact and effectiveness • Evaluate third-party content for application to tax technical learning and development programs • Ensure that all national and local tax technical learning and development programs qualify for Continuing Professional Education (CPE) credit where appropriate • Provide ongoing support to tax learning and development program facilitators • Perform the above duties for additional service lines and industry concentrations as defined