• Execute onboarding programs for employees in the US and Canada • Coordinate employee engagement initiatives, surveys, and recognition programs • Support performance management cycles by coordinating timelines, documentation, and communications • Maintain employee lifecycle processes, including onboarding, role changes, and offboarding • Administer HR policies and ensure adherence to US federal/state and Canadian provincial employment standards • Maintain employee records, documentation, and compliance requirements across both countries • Coordinate with legal and payroll providers on employment agreements, policy updates, and terminations • Maintain and update employee handbooks and internal policy documentation • Administer employee benefits programs in both the US and Canada • Manage employee leave programs (FMLA, provincial leave standards, etc.) • Coordinate payroll processes with Finance and external payroll providers • Maintain HRIS accuracy, employee data integrity, and reporting • Ensure internal People systems and documentation remain up to date • Support recruiting coordination, including interview scheduling, candidate communication, and offer preparation • Maintain job descriptions, leveling documentation, and organizational records • Coordinate hiring and onboarding logistics with hiring managers and recruiters • Serve as a first point of contact for employee questions related to policies, benefits, and People processes • Assist managers with documentation related to performance improvement plans, employee changes, and employee relations matters • Ensure managers follow established People policies and procedures