• Design, deploy, and continuously improve standardized clinical onboarding and training programs for physicians, technologists, and clinical staff. • Lead clinical implementations for priority enterprise accounts, including go live planning, workflow integration, and milestone based execution. • Develop and maintain clinical playbooks, SOPs, training materials, and troubleshooting protocols to support repeatable adoption at scale. • Serve as the clinical escalation owner for complex issues, driving root cause analysis and permanent corrective actions. • Partner with Sales on late stage opportunities by delivering clinical validation, workflow demonstrations, and executive level clinical support. • Establish and track clinical adoption KPIs, including time to go live, training completion, utilization ramp, and ongoing support trends. • Create a structured voice of customer program that captures field feedback, quantifies themes, and drives quarterly alignment with Product and Operations. • Support clinical thought leadership activities as needed, including webinars, conferences, KOL engagement, and customer advisory input. • Ensure clinical standards, training, and messaging remain aligned with current product capabilities, regulatory requirements, and quality expectations.