• You will be the bridge between our educational vision and the technology that delivers it. • Provide tactical assistance during the setup and rollout of the new LMS, including testing features and uploading initial data. • Handle day-to-day administrative tasks within the LMS, such as managing user access, organizing course catalogs, and ensuring the platform remains organized. • Assist customers and internal stakeholders (Tek U) with platform-related issues, ensuring technology hurdles are resolved quickly. • Support leadership by pulling specific data sets and reports from the LMS for analysis. • Build e-learning modules and digital courses based on established instructional goals. • Help code, program, and integrate multimedia elements (video, audio, graphics) into the learning experience. • Proactively update existing videos and other collateral to ensure all training materials accurately reflect the current Tekmetric product. • Work alongside the training team to maintain the video resource library and credentialing programs.