• Ensure the resilience and availability of Kohl’s systems and applications • Collaborate closely with development teams to review designs • Conduct risk assessments and implement robust monitoring and failover mechanisms • Drive incident response efforts and perform root cause analysis • Establish consistent practices that elevate Kohl’s operational excellence through automation and process improvements • Identify repeated toil and find opportunities for automation and risk reduction • On-call on a rotation to respond to production incidents • Advise on capacity planning and provide continuous assessments on systems behavior and consumption