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Role Description

As a Technical Program Manager at Incode, you’ll be the engine that transforms strategic objectives into delivered reality. You’ll own end-to-end delivery of multi-disciplinary programs - aligning stakeholders, defining roadmaps, managing risks, and ensuring on-time execution. Your leadership will fuel our teams’ ability to innovate, ship critical capabilities, and uphold the highest standards of quality and reliability for enterprise clients.

• Program Strategy & Execution: Partner with Product, Engineering, UX, and senior leaders to translate strategic OKRs into detailed plans, milestones, and success metrics.
• Cross-Functional Alignment: Facilitate sync-ups, steering committees, and decision forums to keep distributed teams and geographies moving in lockstep.
• Risk & Issue Management: Proactively identify dependencies, blockers, and technical trade-offs; drive mitigation plans and communicate status with clarity.
• Process Excellence: Architect and implement scalable PDLC/SDLC frameworks, tooling integrations, and release pipelines that boost velocity and quality.
• Capacity Planning & Resource Optimization: Forecast team bandwidth, balance priorities, and ensure every project has the right people, tools, and cadence to succeed.
• Continuous Improvement: Surface process gaps, run retrospectives, and champion best practices that accelerate delivery and elevate team satisfaction.

Specialization Track - Public Sector: This role operates within the US Public Sector, one of Incode’s fastest-growing business areas. Due to the nature of our projects and contracts, US Citizenship is required.

• Managing programs with enterprise and government customers.
• Manage vendor relationship and drive projects involving vendors and government entities, working closely with product management, engineering, sales and customer success.

Qualifications

• 5+ years in technical program or project management roles within software or technology companies.
• Proven experience driving PDLC/SDLC programs across cross-functional and cross-geography teams.
• Deep familiarity with Agile frameworks, scrum ceremonies, and related tooling (e.g., Jira, Confluence, Git workflows).
• Bachelor’s degree in Computer Science, Engineering, or a related technical field (or equivalent real-world experience).
• Track record of managing interdependent, high-complexity projects with a focus on risk reduction and stakeholder satisfaction.
• The projects and contracts require US Citizenship.
• Experience managing programs with enterprise customers is strongly preferred.
• Experience working in projects with US Public Sector is preferred but not required.

Benefits

• Flexible Working Hours & Workplace
• Open Vacation Policy

Company Description

Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust.

• Series B unicorn ($1.25 B valuation)
• AI-powered platform for identity verification and security
• Customers include Citi, Airbnb, Block, Chime, Sixt, and TikTok