Are you a technical strategist who excels at turning AI potential into enterprise reality?

ReSource Pro is seeking a Principal of Technology Services Delivery to serve as both a hands-on practitioner and a trusted advisor. This is a high-impact role designed for a consultant-leader who can navigate the full engagement lifecycle—from shaping AI-driven deals to architecting the delivery of complex, integrated solutions.

We are looking for a veteran of technology transformation who is as comfortable building MLOps pipelines as they are communicating model risk to a C-suite audience.
 

Come Join ReSource Pro!

Your role...

The Principal, Technology Solutions is a strategic leader and hands-on practitioner who bridges the gap between complex AI innovation and core P&C insurance operations. You will drive the design, development, and delivery of transformative technology solutions, focusing on AI platform integration and the modernization of core insurance ecosystems.

As a trusted advisor, you will lead clients through the full engagement lifecycle—navigating high-risk implementations, migrations, and cutover activities with precision. You don't just design the strategy; you bring the execution discipline and technical depth required to ensure proposals are realistic, risks are mitigated, and business outcomes are measurable.

We hire the best because we believe great people create exceptional experiences. That’s why we hire individuals who not only bring talent and passion, but who thrive in our unique culture and live out our Core Values: Commitment to Community, Teamwork, Passion for Excellence, Service-Centric, and Best Self.
 

In this role you will...  

Strategy & Opportunity Shaping

• Act as the lead SME in shaping, architecting, and closing large-scale AI-driven engagements.

• Partner with Sales and Client Executives to refine the opportunity pipeline, ensuring technical feasibility and commercial viability.

• Lead discovery workshops to assess client pain points and technical environments, developing blueprints, integration patterns, and roadmaps that align with business goals.

• Collaborate with cross-functional teams to craft compelling proposals, Statements of Work (SOWs), and technical narratives for complex RFP responses.

Technical Delivery & Execution

• Oversee the delivery of technology engagements from design through transition, maintaining high quality and alignment with client expectations.

• Manage technical alignment and delivery quality across onshore and offshore teams, ensuring commitments are met on time and within budget.

• Develop reusable accelerators—including playbooks, templates, and APIs—to standardize deployments and reduce total cost of ownership for clients.

Mentorship & Partnerships

• Equip sales teams with high-impact pitch decks, use cases, and technical briefs that effectively communicate the value of AI in the P&C space.

• Mentor junior team members, fostering a culture of cross-functional collaboration and best-in-class technical standards.

• Strengthen and manage strategic partnerships with platform providers and systems integrators to enhance our delivery capabilities.

To be successful, you will need...

• 10+ years in technology consulting or enterprise transformation
• 5+ years leading AI, ML, or intelligent automation initiatives
• Demonstrated experience shaping and closing large AI-driven deals
• Deep understanding of: Machine learning & predictive modeling, Large Language Models (LLMs) & RAG architectures, Intelligent document processing, AI governance & model risk management, MLOps & AI platform integration
• Strong business acumen and financial modeling capability
• Experience integrating AI with enterprise systems
• Proven ability to communicate complex AI concepts to non-technical executives
• Experience with system architecture, integration design, and insurance-specific workflows. 
• ​Demonstrated experience in integrating AI and automation capabilities in technology solutions. 
• ​Familiarity with common APIs, middleware tools, and batch processing techniques in insurance IT ecosystems. 
• Deep understanding of property & casualty insurance lines and operations (policy, billing, claims). 
• Demonstrated in-depth understanding of Agile, Scrum, and traditional SDLC delivery methodologies.​ 

Your Compensation…

Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes annual bonus eligibility, benefits, and other opportunities at ReSource Pro. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other ReSource Pro employees. This is a remote position and the salary range for most locations for this role is $145,899-247,039 annually. The salary range may vary based on the specific geographic location in which the candidate resides.

Your Benefits & Perks...

• 100% paid employee health insurance on Day 1
• Eligible for all medical, dental, and vision benefits on Day 1
• Remote & Hybrid work available.
• 401k with employer match, vested on Day 1
• Generous PTO plan with paid holidays + floating holidays
• Development and growth opportunities
• Comprehensive wellness program and prioritization of employee health
• Fun and teamwork-oriented work environment

Your Interview Process…
To be considered for this position, please submit your application. If you meet the qualifications for the role, a member of our Talent Acquisition team will be in touch to schedule an interview via zoom.
The standard interview process includes:

1. Behavioral Interview with Talent Acquisition
2. Online talent assessment
3. Hiring Manager interview
4. Team interview
5. Final stakeholder interview

About ReSource Pro:

Focused exclusively on the insurance industry, ReSource Pro is the trusted partner insurance organizations rely on to optimize performance, streamline operations and process engineering, and drive growth. Serving 2,000+ carriers, brokers, wholesalers, and MGAs, ReSource Pro is a recognized market leader in insurance workflow optimization, data and technology services, and strategic operating model transformation. Maintaining a 96%+ client retention rate for over a decade, ReSource Pro is the only firm serving the insurance industry to have earned a spot on the Inc. 5000 list 16 times—placing it among the top 0.02% of repeat honorees across all sectors in the Inc. list’s 40+ year history.

Equal Employment Opportunity Policy

ReSource Pro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.