Kin

Social change through culture.

Sales Manager, Onboarding Specialist

Onboarding SpecialistCustomer SuccessFull TimeRemoteTeam 1-10H1B SponsorCompany SiteLinkedIn

Location

Alabama + 29 moreAll locations: Alabama, Arizona, Colorado, Florida, Idaho, Illinois, Kansas, Kentucky, Maine, Montana, Nebraska, Nevada, New Mexico, New York, North Carolina, Ohio, Oklahoma, Maryland, Massachusetts, Michigan, Missouri, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, Wisconsin

Posted

3 days ago

Salary

$85K - $115K / year

Bachelor Degree5 yrs expEnglish

Job Description

• Design, refine, and run a structured, week-by-week ramp curriculum focused on consultative selling, coverage education, quoting accuracy, objection handling, and state-specific compliance expectations• Lead and develop a team of ramp-stage Sales Agents (and/or front-line coaches/supervisors as applicable), setting clear expectations, coaching rhythms, and ramp-to-quota milestones• Coach to behaviors and outcomes by managing leading and lagging indicators (e.g., premium written, close rate, quote-to-bind, call volume, follow-up cadence)• Conduct readiness evaluations and final certification decisions; manage the handoff process to permanent sales leadership to ensure only performance-ready talent transitions• Establish and maintain performance dashboards and operating cadences to monitor conversion, pipeline health, early-lifecycle retention indicators, and cohort progress against benchmarks• Partner cross-functionally with Underwriting and Product to ensure agents are current on appetite changes, pricing shifts, and coverage updates—and translate those updates into ramp enablement• Work closely with QA and Compliance to reinforce ethical selling, accurate policy representation, and required regulatory adherence through call reviews and targeted interventions• Analyze cohort trends (early attrition, underwriting fallout, performance plateaus, curriculum gaps) and implement improvements that increase ramp success and reduce time-to-first-sale• Continuously improve processes and workflows to create consistent outcomes across varying class sizes and hiring cycles

Job Requirements

  • 5+ years of leadership experience in insurance sales, ideally managing licensed agents in a quota-driven environment
  • Active Property & Casualty insurance license
  • Demonstrated success improving core sales performance metrics (premium growth, bind rate, conversion, ramp time reduction)
  • Experience building or optimizing structured ramp/onboarding frameworks and repeatable workflows across hiring classes
  • Strong working knowledge of P&C products, regulatory requirements, and compliant sales practices
  • Analytical proficiency with CRM reporting and performance tracking (e.g., dashboards, Google Sheets, Excel) to diagnose issues and drive action
  • Clear, confident communication—able to deliver actionable feedback and executive-ready performance updates, and to create order within ambiguity.

Benefits

  • Competitive salary and company equity through Restricted Stock Units (RSUs)
  • 401(k) with company match up to 4% of eligible earnings
  • Multiple medical plan options, plus dental and vision coverage
  • Company-funded HSA contributions (based on medical plan selection)
  • Company-paid life insurance and short-term disability
  • Flexible PTO for exempt employees (most employees take 15–20 days per year), plus 8 company-observed holidays
  • Paid parental leave, including up to 14 weeks at 100% pay for birthing parents and 8 weeks at 100% pay for non-birthing parents
  • Career mobility and internal growth opportunities across the organization
  • Professional development budgets for certifications, conferences, and learning available, subject to management approval

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