Luma Health

Needing healthcare can be hard — getting care shouldn’t be.

Project Manager

Project ManagerProject ManagerFull TimeRemoteTeam 51-200H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

8 days ago

Salary

$80K - $90K / year

Bachelor DegreeEnglish

Job Description

• Serve as the project owner and main customer liaison throughout the implementation process, ensuring clear communication and alignment from kickoff through post-go-live support. • Partner with Solution Consultants and Technical teams—without leading design—to ensure the customer receives a solution aligned with their business needs. • Manage project scope, timeline, milestones, and risks, ensuring on-time, high-quality delivery of the Luma platform. • Drive effective stakeholder engagement across internal teams (Sales, Customer Success, Engineering, and Product) and customer organizations. • Proactively identify and resolve project blockers, escalate issues as needed, and keep all parties informed with regular status updates and reporting. • Lead project meetings and customer touchpoints, fostering strong relationships and high levels of customer satisfaction. • Champion delivery process improvements and help evolve project management frameworks to enable scalable and repeatable success across customer engagements. • Ensure alignment with standard methodologies, delivery processes, and documentation protocols.

Job Requirements

  • Proven track record of delivering complex enterprise implementations, ideally in healthcare or other regulated industries.
  • Exceptional communication, facilitation, and relationship-building skills across technical and business audiences.
  • Comfortable leading multiple projects simultaneously with a high degree of autonomy.
  • Adept at navigating ambiguity and bringing clarity through structured planning and execution.
  • Strong problem-solving skills focused on removing delivery roadblocks (not designing solutions) and keeping projects on track.
  • Familiarity with implementation best practices and lifecycle management for SaaS platforms.
  • Strong presentation skills; able to effectively present a point of view and clearly articulate the rationale to a variety of partners
  • Strong communication skills, both written and verbal; able to optimally develop materials that are appropriate for the audience
  • Bachelor's Degree or related field.

Benefits

  • Competitive Health Benefits: Luma Health covers 99% of the employee and 85% of the dependent premium costs.
  • Work Life Balance
  • Flexible Time Off
  • Wellness Programs
  • Discounted Perks
  • 401(k) and Company Equity

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