• Deliver high‑quality customer support by handling inbound calls and providing accurate, timely information • Support the inbound Fox Corporation call queue, serving as the first point of contact for Fox members • Manage a consistent flow of incoming calls, actively listen to member concerns, and provide clear guidance or resolutions • Maintain strong adherence to service‑level agreements, quality standards, and confidentiality requirements • Support departmental and cross‑functional initiatives by coordinating and executing project tasks, documenting progress, and ensuring project deliverables are completed on schedule