Galileo Financial Technologies

The API Standard for Card Issuing and Digital Banking

Operational Exam Business Support Analyst

Support EngineerSupport EngineerFull TimeRemoteTeam 1,001-5,000Since 2000H1B SponsorCompany SiteLinkedIn

Location

Utah

Posted

3 days ago

Salary

$21 - $24 / hour

1 yr expEnglish

Job Description

• Execute controls for your assigned portfolio, including oversight, evidence gathering, and storage, to allow for an ‘effective’ control rating by Business Control Testing. • Perform ad-hoc control tests across operational processes to ensure safety and soundness across global operations. • Design, document, and maintain clear, standardized procedures for all controls assigned to you, including writing procedures where they currently do not exist. • Prepare reports and presentations for leadership and governance committees related to control outcomes, opportunities, emerging risk, and overall control performance for product specific controls. • Develop new controls, as needed, related to emerging compliance risks or issue management milestones. • Develop process maps for assigned controls (as needed) outlining workflow or process to identify control gaps. • Work with leadership to develop strategies that improve the return on investment of control execution—across manual, automated, and technology-driven processes—to drive sustainable long-term cost savings.

Job Requirements

  • 1 year experience at SoFi, or in lieu of SoFi experience 3+ years in the financial services industry
  • Experience with process mapping and workflow documentation
  • Excellent interpersonal skills, including building relationships across all levels, departments, and personality types to guide stakeholders through exam requests
  • Exceptional skills with Google suite products
  • Exceptional attention to detail, with the ability to identify complex process gaps within a workflow
  • Strength in taking action, strong analytical skills, and solid business judgment
  • Expert written and verbal communication skills required, and ability to synthesize, key messages and themes to present to stakeholders.
  • Passion to learn, responsibly grow our business, and support our mission of helping members get their money right
  • Ability to balance and prioritize multiple work streams for different stakeholders
  • Exceptional organizational skills
  • Nice To Have: Business Control experience
  • Nice To Have: Operations banking product experience
  • Nice To Have: Experience working with third-party service providers
  • Nice To Have: Experience in Fintech operations

Benefits

  • This role may also be eligible for a bonus and/or long term incentives.
  • All roles are eligible for competitive benefits.

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