Galileo Financial Technologies
The API Standard for Card Issuing and Digital Banking
Operational Exam Business Support Analyst
Support EngineerSupport EngineerFull TimeRemoteTeam 1,001-5,000Since 2000H1B SponsorCompany SiteLinkedIn
Location
Utah
Posted
3 days ago
Salary
$21 - $24 / hour
1 yr expEnglish
Job Description
• Execute controls for your assigned portfolio, including oversight, evidence gathering, and storage, to allow for an ‘effective’ control rating by Business Control Testing.
• Perform ad-hoc control tests across operational processes to ensure safety and soundness across global operations.
• Design, document, and maintain clear, standardized procedures for all controls assigned to you, including writing procedures where they currently do not exist.
• Prepare reports and presentations for leadership and governance committees related to control outcomes, opportunities, emerging risk, and overall control performance for product specific controls.
• Develop new controls, as needed, related to emerging compliance risks or issue management milestones.
• Develop process maps for assigned controls (as needed) outlining workflow or process to identify control gaps.
• Work with leadership to develop strategies that improve the return on investment of control execution—across manual, automated, and technology-driven processes—to drive sustainable long-term cost savings.
Job Requirements
- 1 year experience at SoFi, or in lieu of SoFi experience 3+ years in the financial services industry
- Experience with process mapping and workflow documentation
- Excellent interpersonal skills, including building relationships across all levels, departments, and personality types to guide stakeholders through exam requests
- Exceptional skills with Google suite products
- Exceptional attention to detail, with the ability to identify complex process gaps within a workflow
- Strength in taking action, strong analytical skills, and solid business judgment
- Expert written and verbal communication skills required, and ability to synthesize, key messages and themes to present to stakeholders.
- Passion to learn, responsibly grow our business, and support our mission of helping members get their money right
- Ability to balance and prioritize multiple work streams for different stakeholders
- Exceptional organizational skills
- Nice To Have: Business Control experience
- Nice To Have: Operations banking product experience
- Nice To Have: Experience working with third-party service providers
- Nice To Have: Experience in Fintech operations
Benefits
- This role may also be eligible for a bonus and/or long term incentives.
- All roles are eligible for competitive benefits.